Logitech blew me away!!

Discussion in 'General Hardware' started by LordOfLA, Jun 3, 2005.

  1. LordOfLA

    LordOfLA Godlike!

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    Hey folks,

    Litele background info: My awesome mx1000 has been suffering (at home) from the jumpy cursor bug and the latest setpoint did little to alleviate it.

    Anyway I looked up their uk support number which was direct dial suprisingly, and called.

    A person answered in 2 rings!!! Stunned silence greets the person at logitech for a few seconds - I was expecting an automated system with recorded "try this first" messages.

    But anyway they've said to reinstall stpoitnand try a different usb port and if that doesnt fix it to contact the place I bought it from.

    Which for me is a PC world in birmingham heh.

    If they wont replace it Logitech have said they will.


    Awesome support for a mouse if you ask me (okay they didnt say alot but its a mouse, what can you do really???)

    Much apperication for Logitech now - not only do they make great hardware, but also thy have great support :D

    I now return you to your daily grind :D
     
  2. ming

    ming OSNN Advanced

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    Nice... :)
     
  3. Moonwraith

    Moonwraith Moderator Folding Team

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    I had that bug too, still do - but i used the usb-> ps2 converter, that solves it

    Good news with the customer help! I want something by logitech to break now :( lol :p
     
  4. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    Thats because the MX1000 is top of the range :D
     
  5. mlakrid

    mlakrid OSNN BASSMASTER Political User Folding Team

    People can say this all the time, other than the higher DPI, and the fact that the 1000 is cordless there is nothing which would leave me to believe the MX1000 is THAT much better to justify the extra $$ Lowest difference I saw was on the order of $10 which isnt that much really its just the point.

    Pardon my puniness....

    Hehehe

    On Wed I had already ordered my MX518 hehe
     
  6. 762x51

    762x51 168gr BTHP

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    The fact that it IS higher DPI and has a cordless system that works and works well was enough for me to buy one. Add to that the nice feel, side scrolling wheel, application switch button, and charge indicator and you have a superb mouse. The two I have are well worth the $48 I paid for them.
     
  7. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    There is only so much a mouse can do :D
     
  8. ShepsCrook

    ShepsCrook Red Sox Fan!

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    I have 2 of them because I love them so much. The charge on the battery lasts a long time. The feel of the mouse is great, the accuracy is amazing. And the fact that I can mix it with my LX700 keyboard and still use the same receiver is outstanding.
     
  9. onimkron

    onimkron OSNN Senior Addict

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    Great technical support system. I've never really had much luck with automated systems, especially with HP Printers. It's nice to hear that some companies are still choosing to remain so 'direct' :)

    I should really get a new mouse too, I'm still using one of those old MS whell Mouses :nervous:
     
  10. mlakrid

    mlakrid OSNN BASSMASTER Political User Folding Team

    Last edited: Jun 3, 2005
  11. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    uhuhuh, you said cord.
     
  12. mlakrid

    mlakrid OSNN BASSMASTER Political User Folding Team

    You DAMN SKIPPY I did!

    LOL

    lets have a fragfest with people using MX 1000s vs those using MX518s there will be a victor!
     
  13. jpom

    jpom OSNN Addict

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    Sheps, your using the same reciever for you 700 as for your MX1000?? I ask because I currently have an MX700 KB/Mouse combo set, the only reason I've put off buying a MX1000 is because I was told I would have to use a seperate reciever, which isn't that big of a deal but is still a pain for me, so I figured I'd wait until a combo set came out with it. But if I can use the same reciever then I may have to look at picking one or 2 up.

    Thanks,
    James

    **Edit**

    Nevermind, I misread your post, you are using the lx700 which can be used with the mx1000 because they work on the same RF system (or whatever) unfortunatly the mx700 does not.
     
    Last edited: Jun 3, 2005
  14. Aprox

    Aprox Moderator Political User

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    Hrm, Can I be in this fragfest too? I have a Razer Diamondback :)
     
  15. zeke_mo

    zeke_mo (value not set) Staff Member Political User Folding Team

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    No, sorry, only cool people ;)
     
  16. NetRyder

    NetRyder Tech Junkie Folding Team

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    I've heard you can get dead/defective Microsoft mice replaced for free (no shipping charges either), without having to send back the old unit. :)

     
  17. mlakrid

    mlakrid OSNN BASSMASTER Political User Folding Team

    Wow... now this could be COOL... I have a microsoft wireless desktop that just stopped working, I wonder if they will replace both items...??

    Hehe Never hurts to try...
     
  18. LordOfLA

    LordOfLA Godlike!

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    Well the MX1000 users an infrared laser focused to between 832 and 852nanometres - go do the math and thats how many DPI it can see :D
     
  19. ElementalDragon

    ElementalDragon The One and Only

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    hmm.... i know this thread is somewhat old........ but mlakrid..... i wouldn't mind joining you in that fragfest. you and xx amount of people say the MX518 is better cause if it's native 1600dpi........ 80% of these forums love the MX1000 cause well....... it's the MX1000. The player himself wins the game, not the mouse. :p yes, i know...... remake of an old quote...... but it's the truth. people can have the best hardware out there....... but if they completely SUCK at what they're playing, then the best hardware can't help them.

    Kinda like the guy that works with a friend of mine. he's an Alienware nut. my friend told me that the kid doesn't really know what a video card is, or what it's main function is, but if he sees something in an alienware magazine, it HAS to be the best. pfft.
     
  20. mlakrid

    mlakrid OSNN BASSMASTER Political User Folding Team

    LOL, Very true... I play WoW and the differences between the mice for an RPG is minimal. I prefer corded mice because I have had problems with cordless ones before most notably was when my neighbors mouse was moving MY cursor... imagine my suprise when my mouse started moving around and clicking on stuff that wasnt meant to...

    But I rock in WoW... I love MMORPGs and WoW is the best I have played to date.
     
    Last edited: Jun 27, 2005