Laser Printer Error

Discussion in 'General Hardware' started by cpugeniusmv, Jun 15, 2003.

  1. cpugeniusmv

    cpugeniusmv Computer Genius

    Hello all, it's not often I have a problem...but it's just one of those days...

    My laser printer (Lexmark 4039 10R) stopped working a few weeks ago, and always gives me this error:

    I found this article

    however, I can't do numbers 1 and 2 because i can't access the menus because of the error.

    So I'm at number 3...what does a printhead look like? Where should I look?
  2. RogerPhillis

    RogerPhillis Guest

    Look at the cartridge cradle and there should possibly be a small circuit chip that the cartridge makes contact with.
    If you can take the whole assembly out with your type of printer , having removed the ink cartridge, do so.
    If its possible, you can try to clean this and the underneath path manually with isopropol alcohol used for cleaning cds etc.
    A similar sort of thing used to happen with old Cannon printers .
  3. cpugeniusmv

    cpugeniusmv Computer Genius

    there are no ink cartridges in laser's toner.

    and i've looked high and low, EVERYWHERE for gold contacts...they are not in plain sight, even with the toner removed.