laptop problem

Discussion in 'General Hardware' started by Fenris, Aug 21, 2007.

  1. Fenris

    Fenris OSNN Senior Addict

    Messages:
    267
    My laptop has been having an annoying issue where it will freeze for a few seconds then the screen blinks black then it wont let me do anything other than move the mouse pointer around, not even ctrl alt delete will do anything. Anyone ever have this issue or have any idea how to fix it?
     
  2. segamil

    segamil OSNN Addict

    Messages:
    134
    Location:
    Washington DC
    what OS are you using?
     
  3. omg its nlm

    omg its nlm lvl 17 Hax Folding Team

    Messages:
    1,829
    Location:
    Minnesota
    Sound like explorer is locking up on you.

    Spyware Scan?
     
  4. Fenris

    Fenris OSNN Senior Addict

    Messages:
    267
    I'm using windows XP home. I have ad-aware the free version and it didn't find any, is there another one I should try?
     
  5. segamil

    segamil OSNN Addict

    Messages:
    134
    Location:
    Washington DC
    How up to date are your drivers? There's a number of sites where you can scan your pc drivers and see which ones need to be updated. I have used the one at
    http://pcpitstop.com/
     
  6. Fenris

    Fenris OSNN Senior Addict

    Messages:
    267
    Thanks Segamil I'll give that a shot
     
  7. segamil

    segamil OSNN Addict

    Messages:
    134
    Location:
    Washington DC
    If it's not a driver issue, it could be a corrupt windows or software installation file. If your laptop used to work properly without crashing, you might want to try using system restore to a point in time when everything was working alright. Good luck.
     
  8. Fenris

    Fenris OSNN Senior Addict

    Messages:
    267
    Well it finally showed the blue screen of death. It seems the issue is the nv4_disp file 0x000000EA (0x8588EB30, 0x865EAF60, 0xF7A63CBC, 0x00000001). Now I just need to figure out how to fix it. I'm thinking just a different set of drivers will help. There are a few home made fixes on the net for the issue I'll have to try if new drivers doesn't work.
     
  9. segamil

    segamil OSNN Addict

    Messages:
    134
    Location:
    Washington DC
    At least you're getting closer to the source. That seems to be more of a problem with some motherboards than others. Try the latest non-beta nvidia drivers. Good luck!