Intel webcam install not going good

Discussion in 'Windows Desktop Systems' started by Heeter, May 6, 2006.

  1. Heeter

    Heeter Overclocked Like A Mother

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    Hi Guys,

    I have tried over and over again to install my friends Intel Webcam onto his machine. And everytime, it asks for the original XP CD during the install, I drop his XPPro CD into the optical and it cannot find the "USB2CAM.sys" or something like that. I went home and got my two other machine's XP CD's, went back to his place, and tried searching for that file (and tried the install again) to no avail.

    I email contacted Intel, and they keep sending back bogus support links to stuff I don't need.

    I tried googling for this file, again, not getting the response I need.

    It has been three weeks since his fresh XP reinstall and I cannot get the Webcam to work. It was working on his previous XP installation.

    I am officially at a loss, would anyone have any ideas?

    Model: CS331
    Intel® Home PC Camera

    Thanks in advance,

    Heeter
     
  2. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Can you try installing the Camera with his CD on another workstation? Perhaps the CD is damaged thus not able to install files necessary?

    EDIT: Could also be something related to his chipset drivers. Take the camera and his media and try to install it somewhere else, this way you know your software and the camera are working fine first :)
     
    Last edited: May 6, 2006
  3. LeeJend

    LeeJend Moderator

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    Need make and model of the webcam (the real manufacturer would help too since intel only makes chips they are just re-branding someone else's product).

    http://indigo.intel.com/iypcamera/webapps/control/cc-start.aspx

    Most likely the file it wants is on the original install CD which I assume he lost or never got because the PC came with the camera pre-installed (same old story). The install is just grasping at straws asking for the Windows CD.

    Did this rig come with a repair CD?

    Has the OS been changed from the OEM one to a boxed version?
     
  4. Heeter

    Heeter Overclocked Like A Mother

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    Well I tried the latest downloaded exe from Intel to the same effect.

    I will try another machine and see if it installs.

    Leejend, the camera make/model is on original post, and the machine is a selfbuilt machine with a boxed XP Pro CD. He has original Intel WEbcam CD and the webcam was an aftermarket purchase.


    Heeter
     
  5. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Try another rig - let us know how that works out :)
     
  6. dave holbon

    dave holbon Moderator

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    Most of the older and some newer Intel Webcams I know are not supported in XP (drivers not certified). You have to force the drivers to install but they do work and work well.

    I have an “oldish” Intel Webcam with drivers that will install in XP if you email me I will provide driver as attachment but can’t remember size so if you have limitations on your email account then please let me know. I don’t think it’s very large though.

    :) :)
     
  7. bush dogg

    bush dogg OSNN Senior Addict Political User

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    Heeter I think the file your looking for is "usbcamd2.sys" this file is for webcams.

    The file is only in two locations in the system so if it's not showing in the fresh install then you can pull it from the Windows CD and copy it to the locations below. Maybe this will help get the webcam installed?

    C:\windows\system32\drivers
    C:\windows\driver cache\i386\driver.cab
     
  8. Heeter

    Heeter Overclocked Like A Mother

    Messages:
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    That is the file and it is not there, in both folders. I tried copying them for the install CD to no avail.

    I don't know why, but this certain machine will not work with this webcam. I tried the other machines in my clients house, and it's pretty much plug and play.

    Where can I download this file? Does anyone have it?

    Thanks,

    Heeter
     
  9. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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  10. bush dogg

    bush dogg OSNN Senior Addict Political User

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    What I do is copy the file from a working system to a floppy, then enter safemode on the nonworking system insert the floppy and copy and paste from there.

    For me this way works every time.
     
  11. florencegale1820

    florencegale1820 OSNN One Post Wonder

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    Windows Xp can be really annoying sometimes when installing device unsigned drivers. Have you tried looking fro updated driver for the webcam?

    check this out: http://www.google.com/url?sa=t&ct=r...MjqOaSSsALn3ImACg&sig2=In1SOm5lVcHdiIYwDrgOmA
     
  12. Admiral Michael

    Admiral Michael Michaelsoft Systems CEO Folding Team

    Did you know this thread is slighly over 2 months old?
     
  13. Heeter

    Heeter Overclocked Like A Mother

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    Hi guys,

    I realized that I never posted what I did for a fix, Sorry all.

    I did what KC and Bush dogg said. Just pulled the files from a good working machine and dropped them into the non working machine, and WHAMMO!!!!!, it worked.

    Thanks to all helped.


    Heeter
     
  14. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Glad you got it sorted ;)