iBook G4 Logic Board Failure

Discussion in 'Macintosh' started by Geffy, Feb 5, 2005.

  1. Geffy

    Geffy Moderator Folding Team

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    Just thought I would share my experiences of this particular type of problem so that others might be able to properly get their iBooks fixed should this problem arise.

    Basically the symptoms are as follows
    Boot up machine, cd rom drive makes a noise or two as it does in a normal boot process, screen flashes itself so that its "on" though doesnt display anything, finally the system fan kicks in, on high speed (in normal operation I have never heard it at high speed, this is the one time when I have really heard the fan, and I do mean really heard it. Think original GeForceFX card.) That is about all the machine will do. You cant boot into single user, target disk mode or anything like that because it just never gets that far.

    If you get this symptoms then I recommend checking your warranty information and then calling Apple support, they will probably get you to perform a few key combinations during the boot process, most of which will fail. At this point I was then given a case number and informed of my nearest Apple Authorised Retailer. From there you take the machine to the retailer and they will replace the logic board for you, time for this will vary depending on the size of your apple retailer, smaller ones will likely not keep the board in stock so you will have to wait longer, larger ones which can keep a supply of parts the wait should be much shorter.

    I do hope that this information helps people who experience this problem. To be perfectly honest I was incredibly pleased with the conduct of Apple support and shocked that there was even an Apple retailer so close (5 minutes walk) but as with all things the "mileage" may vary on the latter.
     
  2. X-Istence

    X-Istence * Political User

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    Even if out of warranty Apple replaced my friends logic board, which died early friday morning.

    He walked into the Apple store, the people took a look at it, and told him to come back in a few hours, he came back in a few hours, and got his iBook, and it works perfectly again.
     
  3. Scooter

    Scooter Random Apple Dude

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    ....tum tee tum .... as linked too on Apple since sometime in 2004 :lick:
     
  4. NetRyder

    NetRyder Tech Junkie Folding Team

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    That's too bad. Hope everything's sorted soon. :)
     
  5. sean.ferguson

    sean.ferguson Moderator Folding Team

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    this is the first i have heard of this problem in the newer generation ibooks :s
    I know that the older generations had hideous problems during the period in the faq that scott linked to.
     
  6. SPeedY_B

    SPeedY_B I may actually be insane.

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    Not quite "hideous", Sean. Just blown way out of proportion by most people as per usual when something goes wrong.
     
  7. Geffy

    Geffy Moderator Folding Team

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    proving it works ;)
     
  8. sean.ferguson

    sean.ferguson Moderator Folding Team

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    I would think that a logic board failure is quite hideous in itself, dave.
     
  9. SPeedY_B

    SPeedY_B I may actually be insane.

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    I would hardly call it hideous. Annoying as ûûûû, maybe. Not hideous though, that's over-reacting a bit.
     
  10. X-Istence

    X-Istence * Political User

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    It was blown out of proportion by the Mac haters. They made it seem like it was such a HORRIBLE thing to happen, forgetting that Dell/HP, and others have had the same sort of problems in the past.