I Need Your Help...

Discussion in 'Green Room' started by PseudoKiller, Nov 19, 2003.

  1. PseudoKiller

    PseudoKiller Zug Zug

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    In 3 weeks I am to present a speech about why people should boycott AOL. What I need from the NTFS.org community is websites, articles and information in general about AOL and its business practices. I dont want this thread to become an Anti-AOL flaming thread (I will delete those types of posts) I need good and relevent information.

    I also have to create an action. By that I mean I need to come up with a way to ensure a boycott, a realistic way. Letter writing or a petition but those can not realistically be done. Ideas, comments, information ??

    Thanks for all your help in advance :)
     
  2. Henyman

    Henyman Secret Goat Fetish Political User

    ask me a question + i will tell you the awnser:cool:




    not that i ever used it before broadband:confused:
     
  3. Henyman

    Henyman Secret Goat Fetish Political User

  4. xsivforce

    xsivforce Prodigal Son Folding Team

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  5. xsivforce

    xsivforce Prodigal Son Folding Team

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  6. PseudoKiller

    PseudoKiller Zug Zug

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    kewl... so much information to go through. ahhhh this is too much like work. hehe :D
     
  7. Leevoy

    Leevoy Guest

    Is it a multiple choice :rolleyes:
     
  8. Brandi

    Brandi Guest

    Well I used to work there and I can tell you about how terrible the customer service is...their motto was one problem, one resolution. We had eight minutes to finish a call even if the problem was not fixed otherwise they'd have someone standing behind us...."what is taking so long?" jerks. Then we could only go through one step and if that didn't work they had to be transfered for a sales pitch and forced to hang up, call back and wait on hold for another 30 minutes.
     
  9. Leevoy

    Leevoy Guest

    Thats horrid. The call centre for my a.o.l. is in the republic of Ireland (EIRE), they are polite and can't do enough to help me when I called.

    They answered within 2-4 rings I have phoned only 2 times first call we spoke for an hour the second for about 25 minutes and I got the issue solved.


    That sucks brandi, hope you found a better employer.
     
  10. Brandi

    Brandi Guest

    Yeah, moved on from one bad one to another one...Cox Communications....now I'm much happier where I work. No more tech support. BLAH!
     
  11. Leevoy

    Leevoy Guest

    well done! :)
     
  12. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

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    I think the best reason to boycott aol owuld be the fact that you pay for nothing when you buy it.

    just about every body going on the internet now will be going on broadband.

    these services provide the internet as part of the package.

    that's good reason plenty to boycott aol
     
  13. Renegade_Chris

    Renegade_Chris A Very Confused Bunny

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    I would say that one of the funniest reasons to boycott AOL is their over the top rude word ban meant that for AOL users the lovely town of S****horpe virtually disappeared off the internet! ... as did the RSPB and indeed Breast Cancer Research.

    (As you can see ..... this poor town is still a touchy subject on this fine Interweb .... use ur imagination on the stars :p)

    Professionally .... I have had a few tangles with AOL in the past. Working in the PC industry, we were getting hundreds of calls from people who had bought our equipment with a spanking new copy of XP only to find their AOL didn't work .... AOL tech support were helpfully saying that it was not their fault (which it so was), and giving out our tech support numbers stating it was an AOL helpline for people who had probs with XP!

    How lovely of them :p
     
  14. Perris Calderon

    Perris Calderon Moderator Staff Member Political User

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    interesting renegade

    looking forward to your posts chris.

    welcome to our board
     
  15. Petros

    Petros Thief IV

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    Testimonials devoted to people having incredible difficulty cancelling their AOL accounts:
    http://www.heferito.com/aohell-testimonials.asp

    Brandi, I worked for MSN, and I know how you feel :p They used to put me in the tech support queue, but quickly put me back in the cancellations department (where you make a LOT of money convincing customers to keep their accounts) when I refused to observe call times. At least a few customers left happy before I switched departments!
     
  16. PseudoKiller

    PseudoKiller Zug Zug

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    Does anyone know of where I can find info on their practices of monitoring and selling the members habits. How they monitor youre every move and sell the info along with catering ads towards youre web habits??
     
  17. Renegade_Chris

    Renegade_Chris A Very Confused Bunny

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    Well, I think that the easiest way to find out if they are is to have a look at the EULA for AOL's software ..... mainly because u have to agree with it in order for them to do it.

    I dont think AOL will be too forthcoming about where they sell that info to .... or indeed who they sell it to.
     
  18. PseudoKiller

    PseudoKiller Zug Zug

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    Unfortunatly I dont have a copy of their EULA. Does anyone have it handy?? Copy and paste a copy would be nice. Thanks in advance.
     
  19. kitct

    kitct Guest

    This little project should be interesting.
     
  20. Renegade_Chris

    Renegade_Chris A Very Confused Bunny

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    Prolly be better to actually save it as a text file and post it .... knowing these EULA's as I do, they can run to 40+ pages.

    I believe they do this intentionally in order to make it soooo boring you give up on reading it so u never know what u are agreeing to :D