You can now succesfully uncap your cable service. Even though on many sites(dslreports.com,speedguide.net...etc)have said that this was impossible because the cap is given by the server and not found on the modem.They were proven wrong in one point it is POSSIBLE.I for one , are an example i have succesufly been uncapped took me 20 minutes. Visit this site for instructions; (even though it says surf board modems, it has been succefully been used for shark fin modems and more, i think UK cable modems are not uncapable yet , but they are working on cracking the md5 encryption) www.surfboardhack.com Also for live help You can visit thier IRC chat room @ Server: irc.bararcade.com Channel: #Surfboard And good luck for all of you UNCAPPERS out there ....Remember patience is needed but it can be done !!!