Help - "Could not open HID device"

Discussion in 'Windows Desktop Systems' started by rbmcgee, Feb 11, 2002.

  1. rbmcgee

    rbmcgee Guest

    Hi all:

    I've plugged a Cuecat (bar scan reader) into the USB port via the Ratshack PS2 --> USB converter.

    When the computer reboots the error message cited above is displayed.

    When I click OK, it logs me in. I go to device manager and look through properties of HID devices and XP claims all is working properly.

    I installed Catnip rather than the software that comes with Cuecat.

    Does anyone know what is causing this error or how to get rid of it? XP settings issue or device/driver issue?
  2. Barbarian

    Barbarian Guest

    Perhaps you should check admin. tools>services>HID Input services, set to automatic. Just a 'shot in the dark', hope it helps.
  3. Qumahlin

    Qumahlin Moderator

    it says everything is working fine...but does the cue cat work ok? :)
  4. rbmcgee

    rbmcgee Guest

    Been troubleshootin'

    Admin tools --> services --> HID is set to automatically start

    Cue cat does work after OKing through errors.

    If boot w/o cuecat, then plug it in, XP finds it and enables it, ie, all is OK. The only problem is booting while attached and the only reason that's a problem is that you have to OK through errors to get a complete boot. Unless someone can help, looks like my cuecat is a 'keep disconnected until you need it' device.:(
  5. redhook

    redhook Guest

    You probably get that problem when booting cause it was made to use a keyboard's bios. This is why if you plug one into a PS/2 slot without a keyboard hooked up it does'nt work.