Help =( 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Discussion in 'Windows Desktop Systems' started by Shade2074, Jan 10, 2005.

  1. Shade2074

    Shade2074 OSNN Addict

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    I have an MS outlook error that seems to occure a lot now. It seems to only let me send out text messages. When I go to send out html I get a message in my inbox that looks like this:

    Your message did not reach some or all of the intended recipients.

    Subject: Subject line here

    Sent: 1/10/2005 10:17 AM

    The following recipient(s) could not be reached:

    'e-mail@something.net' on 1/10/2005 10:17 AM

    553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

    Here's the thing though - Outlook doesn't even attempt to send the message it seems. Normally when I send out an e-mail my antivirus program checks it first and then it goes out. This step never happens. It's like something on my computer is saying nope don't send this - and then just puts this error message in my inbox. Can anyone please help? I don't want to format becuase of this :(
     
  2. jimi_81

    jimi_81 Moderator Political User

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    i have had the same problem...
    it seemed to go away once i fiddled with the connection to the outgoing mail server settings... to indicate that a login is required when sending mail...

    give it a try, but again... fiddling doesnt count for much.
    whatever i did was probably unrelated to why it ended up working.
     
  3. jimi_81

    jimi_81 Moderator Political User

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    i know one thing.. u dont have to format :)
     
  4. jimi_81

    jimi_81 Moderator Political User

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    Stoney Creek, ON, Canada
    From: http://one-dom.com/deskpro/faq.php?article=61

    "553 sorry, that domain isn't in my list of rcphosts" - Common Outlook Error
    Question:

    Make sure to check a feature called "my server requires authentication." This is located in your Servers tab of your email profile.


    Answer:
    Make sure to check a feature called "my server requires authentication." This is located in your Servers tab of your email profile.
     
  5. Shade2074

    Shade2074 OSNN Addict

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    that doesn't appear to be the problem that box is and always has been checked.
    It seems like my computer doesn't even bother trying to contact my host at all it's litterally instant - the moment I click on send the message appears in my inbox.
     
  6. jimi_81

    jimi_81 Moderator Political User

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    yes i know, i had the exact same problem...
    it was really frustrating...
     
  7. Weasel

    Weasel Define 'Cynical'

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    The problem lies with the mail server (specifically qmail) and not Outlook. E-mail the administrator of the e-mail service you're trying to use, it seems to be missconfigured.
     
  8. X-Istence

    X-Istence * Political User

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    Or, it is configured correctly, and the user is not authenticating.

    Please double check if you are using SMTP auth (google search for your email client of choice, on how to enable it).

    qmail does not allow relaying unless an enviroment variable is set, it is patched for SMTP auth, OR the rcpthosts file is gone.

    Removing the rcpthosts file makes you an open relay though, so that is not suggested.
     
  9. j79zlr

    j79zlr Glaanies script monkey Political User

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    some ISP's will also only allow relaying for their block of IP addresses, something like:

    66.166.:allow,RELAYCLIENT=""

    used to be my ISP's, they have switched to SMTP AUTH though.
     
  10. Shade2074

    Shade2074 OSNN Addict

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    this is not for my gmail. I only use gmail as a public address this is happening on my regular e-mail account that I have set up with outlook. So far I have checked the settings and everything is as it should be.

    I'm going to sleep on it tonight and have another look at the settings tomorrow - maybe I'm just too tired and missing the obvious.

    what ever the error is though it cuts in before the antivirus checker since that never comes up like it normally does. The other thing is (and I will have to double check this tomorrow) that it appears to only happen with HTML type outgoing mail. I'm not 100% sure on that yet though but I will check when I get up tomorrow.

    Thank you for the suggestions so far - if you can think of anything else I should check please let me know. If it helps I am running outlook 2002 SP3 on a fully registered version (and comply legit copy of) windows XP pro - also fully updated.

    Night for now.
     
  11. jimi_81

    jimi_81 Moderator Political User

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  12. j79zlr

    j79zlr Glaanies script monkey Political User

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    sorry, X, Weasel, and I are talking about Qmail not Gmail, which is the software your mail server is using.
     
  13. Weasel

    Weasel Define 'Cynical'

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    I'd be semi-surprised to see an ISP use selective relaying although I guess it would work since they're given a block of IPs.

    X, my bad. I thought that only came up on misconfigured qmail installs but yeah, it comes up when a client doesn't auth at all/incorrectly.

    Shade, double check and see if Outlook is set to authenticate before sending (using smtp). If not, that might and probably is, your problem right there.
     
  14. Shade2074

    Shade2074 OSNN Addict

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    I changed Outlook to "log on to incoming mail server before sending mail" and that seems to have fixed it. I'm able to send out html again. Odd - don't recall ever having to select this option before. As long as it works though i'm happy!

    Thank you guys for all the help!
     
  15. X-Istence

    X-Istence * Political User

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    Optonline has a exim mail server with selective relaying, only IP's from the optonline network are allowed to use their servers to send mail. Servers are slow though, spam bots on the network use it as it does not need SMTP auth to connect to :p.

    Well Mr. Weasel:

    telnet squeakyweasel.net 25
    MAIL FROM: me@test.com
    RCPT TO: hello@booyah.com

    :p. I remember the days you had it removed, you used to relay a ton of spam. You kept complaining about your line being saturated (Back when it was on your home DSL).
     
  16. Weasel

    Weasel Define 'Cynical'

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    No prob, glad it's working again.

    X, last time I checked, I'm not an ISP. :p It wasn't necisarrily sending spam as it was reciving it. I'm sure you'll find my qmail mrtg graphs rather interesting. :)
     
  17. revans611

    revans611 OSNN One Post Wonder

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    The same thing just recently happened to me. I created a new e-mail account in Outlook which I had already been using in GoldMine. I immediately started getting the error in Outlook, but everything worked perfectly in GoldMine. I then compared all of the settings and found that I had not chosen the Outlook option for SMTP authentication. In Outlook 2002 this can be found by clicking the menu option Tools/e-mail accounts/view or change existing e-mail accounts/view or change existing e-mail accounts. Then highlight the account in question and click Change/More settings. Select the Outgoing Server tab and check the box for "My outgoing server requires authentication". Click the radio button for "Log on using" and enter your account ID and password. Hope this helps. It worked for me.
     
  18. revans611

    revans611 OSNN One Post Wonder

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    Oops! I obviously made a typo error by entering "view or change existing e-mail accounts" twice. It should read as "Tools/e-mail accounts/view or change existing e-mail accounts".
     
  19. X-Istence

    X-Istence * Political User

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    Holy ûûûû that is a lot of mail being processed.
     
  20. Weasel

    Weasel Define 'Cynical'

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    Little slow there? SW.net is responsible for at least 2.5k e-mails every 5mins on that graph. Hurrah for neowulf!