Wow... I thought I was only having this problems when it comes to some of the Dell machines, but now I'm having this issue on our brand new Gateway machine at our firehouse. The gateway machine is Model # GT5238E. I found out that a few days ago, someone went to change the volume and it says that there is no audio driver installed. I attempted to go to Gateway's site and download a driver... I thought I got the one I needed, but everytime I try installing the AC97 Audio Driver it says that the device isn't installed. Then I noticed a popup about Intel Audio... I attempted to download the file for that, but again for some reason or another it's not installing it. First of all, on that model computer, what Audio Driver should I be downloading? Second of all, what other kinds of things can I check to see why this isn't installed? When I try to detect new hardware, nothing is being found. There are "Audio Codecs" installed but I can't see anything else that would reference any sort of driver. I'm really at a loss. This is a brand new computer and I have a lot of people who are looking up to me to get this resolved, but I've tried the things that I can think of. Any ideas? You'll get a cookie if you help me fix it.