Error Installing XP on new hard drive

Discussion in 'General Hardware' started by mac1, Feb 3, 2010.

  1. mac1

    mac1 OSNN Addict

    Planet Earth, Scottish Highlands
    I am trying to get Win-XP Home installed on a new hard drive but every time i try to install xp i get this error. (see below) funny thing is it had xp installed on the old hard drive until it packed in.

    The XP CD loads the Windows Setup right up till the setup window, but stops/crashes with this error.

    The BIOS in this system is not fully ACPI compliant, Please contact system vendor or visit http:/www, for a bios update. it goes on to say something about pressing the F7 key but this doesn't work.

    I have tried looking for a bios update but don't know which or what to do.

    I tried the HP forum but nobody has answered yet :(

    computer info
    Notebook Model = Presaro V3700 Notebook PC
    Product Number = KS413PA#AKL
    System Board ID = 30CE
    Service ID = 00000
    Processor Type = Intel (R) Core(TM)2 Duo T5550
    Processor Speed = 1830MHz
    Total Memory = 1024Mb
    Bios = F .26
    Serial Number = <text removed for privacy>
    UUID = 37596080dcb511dcbb93ad5e1482b70a
  2. Arniestan1

    Arniestan1 OSNN Addict

    Is the XP setup SP3? Is it home retail-upgrade, professional, retail-upgrade? Try Nlite to copy the setup to an empty folder on your HDD. Slipstream SP3 to it if it isn't already. Use Driverpacks to intergrate chipsets among others or atleast intergrate Mass storage drivers. I'm assumeing the new drive is sata. Most new HHD's are.
  3. mac1

    mac1 OSNN Addict

    Planet Earth, Scottish Highlands

    I will try to give you more info. I am using a XP disc that has been updated to SP3 using nLite, the disc is ok. Here's other info that might help.

    i also sent this to HP to see if they can help.

    I am trying to install XP Home on a brand new "Hitachi H/Drive (see new drive info below). XP was already installed on the old h/drive that i thought was dead (see old drive info below).
    How can i get xp installed on this computer. (see computer Info below). I have tried what it said to do using the F7 key but it still won't install XP. It loads untill the screen to press enter to install XP the it crashes with the blue screen error.

    Computer Info:
    HP Compaq Presario V3700
    S/No: 2CE8060SH8
    P/No: KS413PA#AKL
    Service Tag: V3709TX
    NEW Hard Drive Info:
    Hitachi 160Gb
    N13508 E182115 T
    D33373 HTB - TS5SAA500 (B)
    HDD: 5K500. B-160
    Type TS5SAA160
    5V 700a DC --160gb, SATA 3.0Gb/s
    MCL: DA2987
    (16383CYL. 16Heads. 63Sec/T
    S/N: qCK56L5M
    OLD Hard drive Info:
    Segate Momentus 5400.3160Gb
    Serial AT Disc drive
    CT: 2BCC40183VLID0
    HP: 418267 - 002
    SN: 5MAA1B9P
    PN: 9S1134-002
    FW: 3>BHE
    +5V 0.487 A
    Date: 08294

    Every time i try to install Win-XP Home i get the error below.
    Blue Screen Crash Error.
    A problem has been detected and windows has been shut down to prevent damage etc.
    if this is the first time you have seen this error etc etc........
    The BIOS in this system is not fully ACPI compliant, Please contact your system vendor or visit for an updated BIOS. If you are unable to obtain an updated BIOS or the latest BIOS supplied by your vendor is not ACPI compliant, you can press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable ACPI and allow you to continue your installation.
    Technical Information:
    *** STOP: 0x000000a5 (0x00000011, 0x00000007, 0xf7d77fa5, 0x20061109)
    Last edited by a moderator: Feb 4, 2010
  4. fitz

    fitz Just Floating Along Staff Member Political User Folding Team

    have you tried using an official Microsoft OEM or retail install disk? the fact that you're blue screen is including a link to a non-Microsoft site gets me thinking there is something wrong with the build on that disk.
  5. American Zombie

    American Zombie Moderator Staff Member Political User

    Plus it would be F6 not F7 to install drivers so ya I think it is a bogus disc.
  6. dreamliner77

    dreamliner77 The Analog Kid

    Red Sox Nation
    Try burning another copy of the disc at 4x.
  7. mac1

    mac1 OSNN Addict

    Planet Earth, Scottish Highlands
    It's the blue screen of death that's saying to press the F7, not my XP disc, i know there is an opportunity to press F6 just as the XP disc starts but it's not that thats asking.
    I know my XP-SP3 disk is OK because i use it to install XP on other computers desktop & laptops and everything works OK. so it must be the laptop.
    I have just connected both old & new h/drives to my pc by a sata dock i have and both format to NTFS ok and i can copy stuff onto them and delete again, so i have found out it's not the h/drives.

    thanks for input, any more ideas
  8. Arniestan1

    Arniestan1 OSNN Addict

    XP doesn't have mass storage drivers for SATA harddrives on the setup cd.
  9. mac1

    mac1 OSNN Addict

    Planet Earth, Scottish Highlands
    Ahhh! I think i had to do this a long time ago, would i be correct in saying that i have to find out the "Make/Model" of the motherboard to get the correct sata drivers.

    thanks Arniestan1
  10. Arniestan1

    Arniestan1 OSNN Addict

    It's easier to use driverpacks to intergrate mass storage drivers. I create an empty folder (rename it if you want). Download driverpacks base and the mass storage driver. Run the base install directing it to extract to the new folder. Copy the storage drive you downloaded to the driver packs folder created by the base extraction in the new folder. Refer to my first post reply to you about useing inlite to copy your XP setup to another empty folder before you run the driverpacks integrater. During the driverpacks intergration proccess it'll ask for location of your XP setup files (just piont it to the folder nlite copied your XP setup cd to. I don't change any peramiters the base uses for this intergration proccess I just click next all the way to the end then select intergrate. It only takes aprox. 30 seconds to complete on my PC. I then go back to nlite and select make ISO. Run it, then burn XP setup cd either with nlite or the burner program of choice.