Hi all A couple of months ago I changed from Tesco broadband which although I never had a problem with was not very fast (1mb) and was not very reasonable in price. Eclipse seemed a much better deal 8mb (up to I get ~5) and it had very favorable reviews including from Speedy B. Unfortunately the service with Eclipse has changed for the worst (since their buy out), with one of the biggest problems being Traffic shaping. Due to the traffic shaping any peer to peer services are much much slower than my old 1mb connection, even lower than my old 512kb connection We are talking 20-30kbs, that would be fair enough if that was on peak speeds, but off peak they are not much better (maybe 40 if I am lucky). Problem is this effects nice programs like BBC iplayer, Channel 4 on demand, and even trying to download patches for old games like far cry as a lot of legit stuff is now on torrents. Anyway I am rabbiting on...... The point is do I have any ground making a complaint and trying to cancel with them? I could find nothing on their site about traffic shaping. I am totally unhappy with eclipse and even standard downloads (like nero for example) are really much faster than 140kbs which is just not quick enough for the service they claim to provide. Anybody got any advice they could give? It would be much appreciated.