Hi, I manually set up a French Wanadoo internet account for my parents from the UK as the disk I managed to source wouldn't set up from the UK. All worked well and before they took the laptop to France, I ensured the number to be dialled was without the internaitonal code. They also have a Freeserve account and as they are between the UK and France all the time, this allows them to make use of local dial rates whichever country they are in. However, once set up, the dial tone wouldn't be recognised when they were in France and indeed, having changed the Freeserve number for international, they couldn't access that either. I have tried all the usual dial up network options, removing dialing rules etc but with a singular lack of success. They are using WindowsXP, Office 2000. Many thanks in advance.