my very good friend is having some computer troubles. her computer is automatically shutting down after connecting to the internet. its all the typical symptoms of the msblast jigger, but shes had that before and has the patch installed. after rebooting the error message "lsa shell (export version) encountered a problem and needed to close." appears. error messages which i didnt catch have also mentioned "lsass.exe". any ideas, guys? its annoying not being able to talk to her online!