Fixed: Comcast.net is blocking emails

Discussion in 'Site Problems & Feedback' started by X-Istence, Jan 18, 2009.

  1. X-Istence

    X-Istence * Political User

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    Hello OSNN Comcast subscribers,

    I just wanted to quickly post to let members that are using comcast.net email addresses know that Comcast has blocked our mail server from sending emails to you. The emails you would be receiving from us, for instance about updates to your account, new posts, private messages will not be able to be delivered.

    I am working on getting the issue resolved and hopefully soon email will once again flow from us to Comcast subscribers, in the mean time please update your OSNN account with one that does not reside with Comcast so that you may continue to receive communications from OSNN.net.

    If you signed up for an account with us, and have not received the activation email, please contact me by emailing me at xistence [at] osnn.net and I will get your account sorted out.

    Thank you,
    Bert JW Regeer
    System Administrator
     
    Last edited: Jan 18, 2009
  2. Jewelzz

    Jewelzz OSNN Godlike Veteran

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    Thanks for the heads up JW
     
  3. American Zombie

    American Zombie Moderator Staff Member Political User

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    What did the site do to get blacklisted?

    Edit: the reason should be in the error messsage.
     
  4. X-Istence

    X-Istence * Political User

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    The error message is a link to a 404 website. From what I have been able to gather, it is because apparently the kind of emails we send (2000+ members here have Comcast) and in patterns they are sent, our mail server is tagged as a source of spam.

    I don't have more information. We are not listed in any RBL's, nor has our IP ever been listed, we have never sent spam and as such I am not sure why we have been tagged as spam by Comcast.
     
  5. Johnny

    Johnny .. Commodore .. Political User

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    I am glad I dumped Concast. They got bad real quick ...
     
  6. American Zombie

    American Zombie Moderator Staff Member Political User

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    Maybe you already know this...From what I understand you go here to get off the list or get more info.

    http://www.comcastsupport.com/Forms/NET/blockedprovider.asp
     
  7. X-Istence

    X-Istence * Political User

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    Already filled out, twice. Still no answer from them. I am on top of it American Zombie. Don't worry.
     
  8. Lawman82

    Lawman82 I see bad people

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    I noticed this, but thought it was our server for osnn. In the last couple of days i have be recieving some message, I switching to a U-verse package after the 26th anyway, thanks.
     
  9. X-Istence

    X-Istence * Political User

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    I still have not received any information from Comcast on when this is going to be resolved.
     
  10. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    Any update X ?
     
  11. Gigabot

    Gigabot OSNN Senior Addict

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    Don't use Comcast, use Gmail! :p
     
  12. X-Istence

    X-Istence * Political User

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    Nope, no updates. As far as I am aware we are still blocked.
     
  13. Johnny

    Johnny .. Commodore .. Political User

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    I haven't used an isp email address in I don't know how long .. Couple of years easy ..
     
  14. Electronic Punk

    Electronic Punk Administrator Staff Member Political User Folding Team

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    Is the fact our IP is changing and my lack of plans to spam email anytime in the near future going to resolve this?
     
  15. X-Istence

    X-Istence * Political User

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    With the new IP it won't be instantly blocked, but most likely we will be blocked again in the near future. Comcast's anti-spam system is one of the worst designed systems any ISP has ever implemented.

    And I say that currently being a Comcast subscriber, unfortunately they are the only ones that do Internet where I live.