I have a plextor 10/24/40A cdrw drive, and I just applied the latest firmware upgrade. Now that I have done so if I put a cd in the drive and try to read it windows explorer crashes. I haven't yet tried to burn a cd in it (I'm too afraid to). Since I upgraded the firmware that just means I'm screwed, right? There is no way to undo that, is there? I emailed their tech support and have yet to hear back from them. I don't hold out much hope because, despite the fact that the firmware upgrade was supposed to fix a whole host of bugs, it specified that "plextor is not responsible for any damage, etc." How can they not be responsible? There were some issues that needed to be fixed, and their fix wrecked my drive. Any ideas?