"CD Recording Software" error driving me crazy...

Discussion in 'Windows Desktop Systems' started by Alan91t, Mar 18, 2002.

  1. Alan91t

    Alan91t Guest

    I've been getting this prompt everytime I enter XP:

    [​IMG]

    I accidentally installed Adaptec Easy CD Creator v4 when I first installed XP not realizing that it wasn't supported. Ever since then I've been getting the above prompt.
    Easy CD Creator has long since been removed.
    All I really want now is to get rid of this annoying error...
     
  2. iamtaylormade

    iamtaylormade One Step from The Edge

    Messages:
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    Location:
    In A Quandary
    I did it too

    I did this also, not knowing the outcome. I can't remember exactly what I did, so I am going to try and help....can't be sure. I eventually used a restore point to solve the problem. Have you tried to use the "roll back" feature for your driver(s) that are causing the problem? You can find the driver(s) being blocked by looking in the event viewer and then tracking them down and changing them back to what they were. Hope my "help" is not as vaige as my memory......sorry.
     
  3. Alan91t

    Alan91t Guest

    Problem is, I installed and uninstalled the software about five months ago. So using a restore point isn't really an option at this point ;)

    Using a roll back on the culprit drivers sounds like an excellent idea though.

    Thanks for the info... :D

    Edit:
    I can't seem to find any entries in the event viewer that mention any driver issues. Only thing I'm seeing are remote access events and service errors (from disabling most of them).
    Any other ideas on how to find the culprit drivers?
     
  4. Sage

    Sage Guest

    Did you do a clean uninstall

    If you didn't here is what you need to do:
    How to uninstall Easy CD Creator 3x / 4x from Windows XP.

    This information applies to the following product(s):

    - Easy CD Creator 4.0x
    - Easy CD Creator 3.0x

    This information applies to the following operating system(s):

    -Windows XP ONLY

    This article will help you remove older versions of Easy CD Creator from Windows XP. Versions prior to Easy CD Creator 5.1 are not compatible with windows XP.

    Answer
    Log on With Administrative Privileges and:

    Setup a clean boot via the MSCONFIG utility: Go to "Start" and select "Run", type MSCONFIG and click OK. In the General tab choose Selective Startup. Under Selective Startup uncheck: Load startup group items. Click "Apply" and then click "Close". Restart your computer and log on as Administrator. If a window opens warning you, that you are using the "System Configuration Utility" click "OK" and then "Cancel".

    1. Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for: Prtseqrd.sys (If you do not find this file, continue to after step 3.)
    2. Rename this file changing its extensions to .ROX
    (Right click on the file name and choose "rename" then change "prtseqrd.sys" to "prtseqrd.ROX", This file is installed with Take Two, if you did not install it you will not have the file.)
    3. If you decided to not finish this article at any point please rename this file back, you will be doing that later in this article.

    Remove all Easy CD Recording software (without restarting your system):

    Uninstall all Adaptec Software from your system, do not reboot ("Add\Remove Programs" in Control Panel)
    Look for Easy CD Creator, Direct CD, Take Two


    Next Clean Easy CD Creator completely from your system:

    1. Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for:
    Note: You may not find all of these files, continue anyway.
    Cdr4vsd.sys
    Cdr4dll.dll
    Cdral.dll
    Cdrtc.dll
    2. Rename all files changing their extensions to .ROX
    (Right click on the file name and choose "rename")
    3. Go to "Start" and then to "My Computer" and select it.
    4. Go into your C:\ drive (C:\ is default install drive, compensate accordingly if you installed in another location)
    5. Go into the "Program Files" Folder
    6. Look for a "Adaptec" folder and if found delete it
    7. Look for a "Direct CD" folder and if found delete it
    8. Go into the "Common Files" Folder
    9. Look for an "Adaptec" and/or "Adaptec Shared" folder and if found delete them.

    WARNING: THE NEXT STEP INVOLVES EDITING YOUR SYSTEM REGISTRY. WE STRONGLY RECOMMEND YOU EXPORT YOUR REGISTRY BEFORE ATTEMPTING ANY EDITING. EDITING YOUR REGISTRY INCORRECTLY CAN CAUSE IRREPARABLE SYSTEM DAMAGE. WE RECOMMEND THAT IF YOU DO NOT FEEL COMFORTABLE EDITING YOUR REGISTRY THAT YOU SKIP THIS STEP.

    Clean Easy CD Creator from your Registry:

    1. Go to "Start" then "Run" and type "regedit" and press enter or click "OK"
    2. Look for "HKey_Local_Machine", Expand it (Either double click it or click the + beside it)
    3. Look for" Software", Expand it and select "Adaptec", if found, and delete (click once it will become high lighted then press "delete" (delete on your keyboard)
    4. Look for "Hkey_Current_User", expand it
    5. Look for "Software", expand it
    6. Select "Adaptec", if found, and delete it
    7. Remove the Upperfilters and Lowerfilters values completely from the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    To finish:

    1. Go to "Start" then "Search", look in C:\ (or the drive where your operating system is located) and search for: Prtseqrd.ROX (if found and renamed earlier).
    2. Rename this file changing its extension to .sys
    (Right click on the file name and "choose" rename then change "prtseqrd.ROX" to "prtseqrd.sys") and reboot your computer.
    3. Reboot your system.
    4. You should now go to "Start" then "Run", type msonfig and select "Normal Startup".
     
  5. Alan91t

    Alan91t Guest

    Excellent! Thanks a lot for the info, printing it off right now :D
     
  6. Alan91t

    Alan91t Guest

    Well, I tried it and it didn't get rid of the pop up. :(
    And since I'd already gone through and deleted all the Adaptec stuff a long time ago the only step that actually did anything was the very last one involving the Upper and Lowerfilters.

    Perhaps I should try re-installing Easy CD Creator and then going through these instructions?
     
  7. Sage

    Sage Guest

    hmmmm

    Ok go here this addresses your exact problem:
    http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q315345

    SYMPTOMS
    When you start Microsoft Windows XP, you may receive an error message similar to the following:

    Devices or Applications disabled

    CD Recording software will cause Windows to become unstable. Windows has prevented these drivers from loading. Click here for more details.
    When you view the details, the following information is displayed:
    A CD Recording driver is installed that may cause stability problems including shutting down and problems using a CD/DVD drive.
    The driver will be disabled.

    The drivers may be installed by Easy CD Creator or Windows Media Player or Real Jukebox.
    You might not be able to record CDs until you obtain compatible drivers.

    www.roxio.com
    www.microsoft.com
    www.switchboard.real.com

    CAUSE
    This behavior can occur in the following situation:

    You have an early version of Easy CD Creator installed on your Windows XP-based computer.

    -or-


    You uninstall an early version of Easy CD Creator before you upgrade your computer to Windows XP.


    This issue occurs because the drivers for some early versions of Easy CD Creator are incompatible with Windows XP. When you uninstall Easy CD Creator, some registry settings and files may remain on the computer.



    RESOLUTION
    WARNING : Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

    For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

    To resolve this issue, manually remove registry settings and files that are related to the Easy CD Creator program. To do this, follow these steps.

    Create a Windows XP restore point to undo any changes that you make to the operating system. To do this, follow these steps:


    Quit all programs that are running.


    Click Start , and then click Help and Support .


    Under Pick a task , click Undo changes to your computer with System Restore .


    Click Create a restore point , and then click Next .


    In the Restore point description box, type prior to Easy CD Creator removal , and then click Create .


    Click Close , and then close the Help and Support Center dialog box.


    If the Easy CD Creator program is installed, uninstall it. To do this, follow these steps:


    Click Start , and then click Control Panel .


    Click Switch to Category View if Control Panel is not already in Category View.


    Click Add or Remove Programs , click the Easy CD Creator program in the Currently installed programs list, and then click Remove .


    Follow the steps to completely remove the program, and then click Close to quit the Add or Remove Programs dialog box.


    Click Start , and then click Search .


    Click All files and folders .


    In the All or part of the file name box, type cdr*.sys .


    In the Look in list, click Local Hard Drives (C:) , and then click Search .


    In the right pane of the Search Results dialog box, rename the following files if they are listed:
    Cdr4_2K.sys
    Cdralw2k.sys
    To do this, right-click a file, and then click Rename on the shortcut menu that appears. Rename the .sys file extension to .old, and then press ENTER.


    When you are finished renaming the files, close the Search Results dialog box.


    Click Start , and then click Run .


    In the Open box, type regedit , and then click OK .


    Navigate to the following registry subkey:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    In the right pane of the Registry Editor window, right-click the UpperFilters value (if it is present), and then click Delete on the shortcut menu that appears. Click Yes on the Confirm Value Delete message that appears.


    In the right pane of the Registry Editor window, right-click the LowerFilters value (if it is present), and then click Delete on the shortcut menu that appears. Click Yes on the "Confirm Value Delete" message that appears.


    Navigate to the following registry subkey:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K
    On the Edit menu, click Delete , and then click Yes on the "Confirm Key Delete" message that appears.


    Navigate to the following registry subkey:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k
    On the Edit menu, click Delete , and then click Yes on the "Confirm Key Delete" message that appears.


    Navigate to the following registry subkey:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf
    On the Edit menu, click Delete , and then click Yes on the Confirm Key Delete message that appears.


    Navigate to the following registry subkey:


    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr
    On the Edit menu, click Delete , and then click Yes on the Confirm Key Delete message that appears.


    On the File menu, click Exit .


    Restart the computer.
     
  8. brocher

    brocher Moderator

    Messages:
    516
    Now i can't remember exactly but i think i went to HELP and searched for something like system health and it comes up with a list of drivers that are disabled.What you have to do is write down the name and then search for that name and delete it yourself and that worked for me.If you have more problems give me untill next Tuesday when i get home from O/S and i will have abrowse through XP as i have no access just now.
     
  9. Alan91t

    Alan91t Guest

    Sage, you rock!! :D
    That fixed it. Thanks a lot for finding that info.

    And thanks to everyone else who responded as well :)