Cannot select multiple files in Windows Explorer

Discussion in 'Windows Desktop Systems' started by Benj, Feb 9, 2007.

  1. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi all,

    first ever post on this forum - sorry that it's a complaint about Vista :(

    Been running Vista for a couple of days, and I now find that I cannot select multiple files in Windows Explorer. I can only multiple-select on the Desktop, which is hardly a consolation! It's a real pain... others have had the same problem,

    here: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1019236&SiteID=1

    and here: http://help.lockergnome.com/vista/select-multiple-default-Download-folder-ftopict1502.html

    but none of the solutions work (for me at least) - even the suggested registry hack mentioned in the second link.

    This seems such a basic thing - I'm amazed M$ have apparently overlooked it in their 'final' release ...!

    Any help, ideas, please?

    B
     
  2. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi all

    Well, I guess no-one here has had this problem - but posting a solution, for anyone in case they do in future (or until M$ offer a patch)..

    it's a registry hack - as always, hack the registry *at your own risk* - as follows:

    In Regedit navigate to each of these keys (some may not exist) and delete them

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
    and delete the value
    ShellState

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CabinetState
    and delete the value
    Settings

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU
    HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\BagMRU
    HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Bags
    HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\BagMRU
    HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags

    ...and then simply reboot.

    I gleaned this info from a page talking about XP, but the basic idea seems to work just fine for Vista too: http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general/2004-09/8254.html

    hope it works for you,

    B
     
    Shamus MacNoob likes this.
  3. NetRyder

    NetRyder Tech Junkie Folding Team

    Messages:
    13,256
    Location:
    New York City
    I haven't encountered this problem, but thanks for posting the fix, Benj. :)
     
  4. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Thanks NetRyder,

    have to say that the problem did retured again - even after the fix above worked - after about a day.

    Took a deep breath and contacted M$ support and the only action that got things right again was to create a new admin account, and delete the old (apparently currupted) one. Things are ok so far - but it still doesn't explain how the account became currupted in the first place, and why others have had exactly the same experience... they can't all be carelessly currupting their accounts, in the same way, with the same results - can they?

    best to all, till later,

    B
     
  5. Felicitous77

    Felicitous77 OSNN One Post Wonder

    Messages:
    1
    What I did to fix this was:

    > Control Panel
    > Folder Options
    > View Tab
    > Reset Folders

    I also changed one of the Advanced settings too so not sure if this helped.

    Kind Regards,

    Graham
     
  6. Smoke286

    Smoke286 Smokeater

    Messages:
    314
    Location:
    Canada
    I encountered this problem with Beta 2 but it seems it ironed itself out by the time of RC 1. I have had no problem with either of my OEM versions. Which version of Vista are you using?
     
  7. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi,

    I'm using Home Premium - retail / non upgrade. So far, the problem seems to be gone for good since I created a new admin account, and deleted the old one. Still - seemed to me to be drastic action to solve the problem. And as I mentioned before, it still doesn't explain why it happened in the first place. But then again, maybe it's not important - it it's a solution that works... you know? :ermm:

    B
     
  8. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi Felicitous,

    ...since you mention Folder Options, I was wondering if everyone was seeing something strange, that I noticed: no matter what I try in terms of customisation, I always find the 'Apply to Folders' button in the 'View' tab is greyed out - I mean I've never seen it active!

    Weird, no?

    Anyone know why this should be?

    all best,

    B
     
  9. American Zombie

    American Zombie Moderator Staff Member Political User

    Messages:
    2,931
    Location:
    Seattle
    You have to go inside your main directory first.

    When you click on computer >> folder options
    You are outside of the directory your folders are in so there is no way to customize them.

    If drive is C: then click on Computer >> C: >> folder options
    Now the options on View tab will be enabled
     
  10. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi, thanks for the reply

    ...do you mean the view options shown in Windows Explorer? I meant the 'Folder Options' applet in Control Panel - within the 'View' tab of this applet, there is an 'Apply to Folders' button... that's what is always greyed out. Incidentally, if I open anywhere in Windows Explorer at the same time, it makes no difference to what is happening in the 'Folder Options' applet.

    Anyway, I was just curious, because there doesn't seem much point in a button that is *always* greyed out! :)

    best,

    B
     
  11. American Zombie

    American Zombie Moderator Staff Member Political User

    Messages:
    2,931
    Location:
    Seattle
    No I meant if you go to tools > folder options or organize > folder and search options then click on the View tab. I think it is grayed out in control panel because like I said before you are not in a folder.

    .
     
    Benj likes this.
  12. Benj

    Benj Benjamin

    Messages:
    15
    Location:
    London, UK
    Hi American Zombie,

    thank you - now I see exactly what you mean. I guess I was confused because in XP there was only ever the option to customise folders from within Windows Explorer, and not in Control Panel (as I remember)... and so the logic of what you've said follows,

    thanks again,

    B