Adobe Acrobat 7 window opens all the time...

Discussion in 'Windows Desktop Systems' started by hndlthis, May 7, 2006.

  1. hndlthis

    hndlthis Can you handle this?

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    I recently installed Acrobat Reader 7 (an upgrade recommendation by Adobe) and now everytime I reboot, The install folder opens up. I'm not sure how to get it not to... but it's really irritating. I'm working with a brand new copy of WinXP Pro and I have no viruses or spyware.

    Please advise... thanks!
     
  2. madmatt

    madmatt Bow Down to the King Political User

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    Did you install version 7.0.7? Did the installation complete successfully?
     
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  3. LeeJend

    LeeJend Moderator

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    Go to add/remove programs and remove all versions of adobe reader. Reboot.

    Then go to the adobe web site and donwload and install a fresh copy of the latest adobe reader. Or just wait until you hit something you need it to view and you will be rpompted to install a copy.

    If it happens again look for an older copy. There is a copy of adobe on just about every software package you buy since PDF is the defacto standard for documentation distribution.
     
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  4. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    I think Madmatt might be on the right track, in that something may not have gone kosher with the installation. Out of curiosity, can you post a screenshot or list any items that are listed within the startup tab of MSCONFIG?

    If it's starting with your PC, something has to be calling the folder. Click Start, go to Run, type MSCONFIG. The startup tab is all the way to the right.
     
  5. hndlthis

    hndlthis Can you handle this?

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    Yes, it did.
     
  6. hndlthis

    hndlthis Can you handle this?

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    Here is a copy of my startup...
     

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  7. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Looks as if you have quite a mess there, with Program Files on both C and D drives.

    I don't believe the Gamma Loader or the Update Manager would cause that to occur, but feel free to uncheck both and reboot. Neither are really needed, as long as you remember to check for updates now and again.

    See if the problem goes away.
     
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  8. hndlthis

    hndlthis Can you handle this?

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    Thanks, kcnychief (and everyone else)! The problem was solved by unchecking Update manager.
     
  9. kcnychief

    kcnychief █▄█ ▀█▄ █ Political User Folding Team

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    Kinda odd that update manager would cause that, but glad you got it fixed :)
     
  10. madmatt

    madmatt Bow Down to the King Political User

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    Update Manager was installed with older versions of Adobe Reader. I don't recall it being installed with older versions of Adobe Photoshop.

    However, Adobe no longer updates the software or supports it. You should uninstall it.