XP wants to remove ScanJet 4200C

[RobbieSan]

I just installed XP Pro for my dad and got the most recent XP software for this scanner from HP's website. The install went great and the scanner works like a charm. The only problem right now is that XP seems to think the scanner needs to be removed. In the system try there is an icon with a bit of harware and a green arrow facing left and down above the hardware. The icon is for 'safely remove hardware'. I can't seem to get rid of this. Anyone know why this is happening and what can be done?

thanks!

 

[TuMbRaS]

Hiya...

That icon is there for a reason..and a good one.. it allows you to SAFELY "Eject" or "Remove" a hot-swappable device..usually stemming from a USB port... its essentially there as a convenience.. issues can arise if you just decide to unplug a USB device while windows is running.. it basically un-mounts the running services for that device..allowing you to remove it or swap another device..thats all..

good luck!!

~n

 

[RobbieSan]

Thanks for the info. Problem is it shouldn't be there in the first place. I decided to remove the device and allow it to be redetected and all is good.