XP Pro + HP 9110i cd writer ...Help

Discussion in 'Windows Desktop Systems' started by weeone, May 22, 2002.

  1. weeone

    weeone Guest

    I upgraded to XP Pro and all went well, I have a
    hewlett packard 9110i cd writer and for some odd
    reason XP will not recognize that the drive even
    exists but it shows in BIOS ?

    I spent over an hour on the phone with HP techs and
    had no luck, where they redirected me to my PC manf.

    I took my PC to the local (custom) manf. and they charged
    me $40 for nothing as they couldnt figure it out either.
    Suggesting it a bad cd writer and that I buy a new one from

    I know the cd writer is problem free and worked perfect
    under win98 SE.

    can anyone please offer a solution ?
  2. Tbird94sc

    Tbird94sc Guest

    i need more information

    what burning program? nero roxio......ect????

    what version of the above program are you using? usually found in the help --> about option on the menu bar at top of prog
  3. weeone

    weeone Guest

    I cannot install the normal software that came with this burner.
    Upon trying it says it cannot find a compatible IDE controller.

    HP's site says I must use software called RecordNow with
    it but that doesnt get me past the fact XP cannot even
    locate the drive in the first place.

    I would think if I could get it to notice the drive, I then
    could possibly get the software installed for it, whatever
    it must use?
  4. xsivforce

    xsivforce Prodigal Son Folding Team

    Texas, USA
    Check here if you haven't already.
  5. weeone

    weeone Guest

    yes, I have been there many times and have even installed
    the RecorNow and DLA software as suggested by HP's tech.

    still, XP does'nt notice the drive :(
  6. weeone

    weeone Guest

    problem solved, thanks all for help.....

    did a "Add New Hardware" it then (this time) found
    the drive and now all seems ok........Go figure :rolleyes:
  7. Sazar

    Sazar F@H - Is it in you? Staff Member Political User Folding Team

    Between Austin and Tampa
    now to figure out why that happened eh? why it all got fixed ;) thats the $40 question... :D
  8. weeone

    weeone Guest

    yep, deciding wether to go get my $40 back too, they said
    it was un-fixable and that my cd writer was bad.....haha

    maybe I should replace their tech :D