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XP has lost the CD drive

C

coldfish

Guest
#1
My mates son has just tried to install some software onto his new PC.

After a reboot he got a message that went something like "the registry is corrupt and does not match current configuration" and now he has no CD drive.

In device manager the CD drive has a yellow exclamation mark.

We have uninstalled the device - switched off - disconnected the drive -rebooted-switched off - connected drive- rebooted and xp says found new hardware identifies the drive etc but says there is a problem with the hardware and it didn't install properly - yellow exclamation mark is back.

Have tried this with a different cd drive with the same result.

The bios finds the drive okay.

Does anyone have any ideas short of trashing the thing and starting again.
 
C

coldfish

Guest
#3
Yes tried three different restore points - including the one prior to the installation of the software and also earlier system checkpoints - all three failed.

As an aside - I have never had a system restore work on any machine.
 
V

vlad_l

Guest
#5
i had the same problem!
i borrowed a CDRW from a friend and used as burning software WinOnCD; both the CD and CDRW were working fine!!!
after i uninstalled winoncd, the XP didn't want to see the CD; and I tried everything , and in the end i reinstalled XP...

(the CD was visible by the BIOS)

and yes, System Restore doesn't work for me either; never!
 

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