xp crashing with turbo tax

heykatydids

OSNN Newbie
Joined
Feb 4, 2007
Messages
2
#1
hi - i am no guru but have been computering for many yrs - windows xp - no games - no viruses according to norton & grisoft - however, system crashing every time i get so far with 2006 turbo tax - i do not know what to do - get message from microsoft to send crash analysis but now get message that i cannot even do that - after long message - "application not found" help!!thank you
 

madmatt

Bow Down to the King
Political User
Joined
Apr 5, 2002
Messages
13,312
#2
Look in the Event Viewer (eventvwr.msc from Run) and post any errors related to Turbo Tax 2006.
 

American Zombie

Administrator
Staff member
Political User
Joined
Jun 23, 2004
Messages
2,952
#4
Delete all the events then launch your app and the error logged should be what you want.

You can delete the events by right-clicking on the category name (application, security or system) then choose clear all events.
 

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