- Joined
- 8 Apr 2005
- Messages
- 16,950
Don't really have a proper section for this, so the Green Room will do
I have a need to wrote some S.L.A. (Service Level Agreement) for some of my clients, does anyone have any experience doing this or have any suggestions on how I could write some that are relatively decent?
I have a need to wrote some S.L.A. (Service Level Agreement) for some of my clients, does anyone have any experience doing this or have any suggestions on how I could write some that are relatively decent?