Venom, are you on blackberry enterprise server or just the desktop Manager?? I don't know much about using the Desktop Manager Software to sync as I use BES, but if you are using the desktop manager then try updating your blackberry software (both handheld and dekstop manager) it depends on what model your using but I have been told that the 4.0 versions are a huge leap forward from the 3.x. I'm using the latest 4.0 handheld software and it seems to be a lot better then the 3.7 was, I'm also using 4.0 desktop manager, but I don't get to use it much since almost everything is taken care of by the BES machine.
James