L
leavitt
Guest
I recently upgraded my 2 year old Gateway computer. Components added are as follows:
Soyo Dragon Ultra KT333 platinum motherboard
AMD Athlon XP 2100 processor
Western Digital 80 GB special edition hard drive
Windows XP from ME
512 MB PC2700 memory
I am also still using my old 20GB hard drive.
I had a friend help me do the installation of everything at his office. This motherboard has onboard audio that worked at his office. When I got home and plugged everything in I had no audio. I've done everything from uninstalling all audio drivers to reinstalling Windows XP. The sound is enabled in the BIOS and nothing is muted anywhere that i can find and i have plugged the speakers into the line out for the motherboards sound. I also have installed the latest drivers for the audio for this motherboard. I even installed my old soundcard and still no sound. Anybody have any ideas on what is wrong or what i can do to fix it? Trying to play games without sound is a real bummer!
I also have another problem that as of yet i have not been able to fix. I can not get back onto the internet (i am online at work). I have DSL. The modem is an Actiontec USB which i have the latest XP drivers for. Ohh yeah i am using AOL also but in my defense i have never experienced another ISP so i guess ignorance is bliss!?!? I've never encountered problems with AOL so far. Anyways I am able to setup my DSL modem and use the software to load up AOL but after entering my username and password it won't connect. In network connections it shows an icon for my DSL connection as well as a LAN connection. The Lan connection has always had a red x through it and says that a network cable is unplugged. Is that a problem? Once my modem gets connected the DSL icon says it is enabled and everything looks fine. Once again i have tried uninstalling and reinstalling both the DSL modem and the AOL software. I have even tried using one of those free AOL discs to setup a dial up connection using my old modem. Going that route I can get into AOL but an error message pops up saying that there is a problem with my computer and that i will need to log off and restart my computer. What is weird is that i can access my email at that point but can not surf the web at all. Also with this modem installed it has that same red x through the icon saying that a network cable is unplugged.
Also after clearing the CMOS my computer now thinks it has an Athlon XP1500 instead of the 2100. OHH i really need help!
Ok so those are my issues.........if anybody can help i'd really appreciate it!!!! I've spent a good 30 hours the past 2 weeks uninstalling and reinstalling drivers and trying every combination i can think of to get these two problems fixed to no avail! I have finally admitted to myself that it has me beat. Soyo's website suggests updating the BIOS and updating to the most current drivers before contacting them with issues. Is updating the BIOS something i should do? I was also thinking of doing a clean install of XP but really don't want to go that route if it is not needed.
Please help!!!!!!!!!
Soyo Dragon Ultra KT333 platinum motherboard
AMD Athlon XP 2100 processor
Western Digital 80 GB special edition hard drive
Windows XP from ME
512 MB PC2700 memory
I am also still using my old 20GB hard drive.
I had a friend help me do the installation of everything at his office. This motherboard has onboard audio that worked at his office. When I got home and plugged everything in I had no audio. I've done everything from uninstalling all audio drivers to reinstalling Windows XP. The sound is enabled in the BIOS and nothing is muted anywhere that i can find and i have plugged the speakers into the line out for the motherboards sound. I also have installed the latest drivers for the audio for this motherboard. I even installed my old soundcard and still no sound. Anybody have any ideas on what is wrong or what i can do to fix it? Trying to play games without sound is a real bummer!
I also have another problem that as of yet i have not been able to fix. I can not get back onto the internet (i am online at work). I have DSL. The modem is an Actiontec USB which i have the latest XP drivers for. Ohh yeah i am using AOL also but in my defense i have never experienced another ISP so i guess ignorance is bliss!?!? I've never encountered problems with AOL so far. Anyways I am able to setup my DSL modem and use the software to load up AOL but after entering my username and password it won't connect. In network connections it shows an icon for my DSL connection as well as a LAN connection. The Lan connection has always had a red x through it and says that a network cable is unplugged. Is that a problem? Once my modem gets connected the DSL icon says it is enabled and everything looks fine. Once again i have tried uninstalling and reinstalling both the DSL modem and the AOL software. I have even tried using one of those free AOL discs to setup a dial up connection using my old modem. Going that route I can get into AOL but an error message pops up saying that there is a problem with my computer and that i will need to log off and restart my computer. What is weird is that i can access my email at that point but can not surf the web at all. Also with this modem installed it has that same red x through the icon saying that a network cable is unplugged.
Also after clearing the CMOS my computer now thinks it has an Athlon XP1500 instead of the 2100. OHH i really need help!
Ok so those are my issues.........if anybody can help i'd really appreciate it!!!! I've spent a good 30 hours the past 2 weeks uninstalling and reinstalling drivers and trying every combination i can think of to get these two problems fixed to no avail! I have finally admitted to myself that it has me beat. Soyo's website suggests updating the BIOS and updating to the most current drivers before contacting them with issues. Is updating the BIOS something i should do? I was also thinking of doing a clean install of XP but really don't want to go that route if it is not needed.
Please help!!!!!!!!!