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Windows XP shuts down

W

wezman2k

Guest
#1
hey guys. this problem has been going on ever since i installed XP. I have an emachines E Tower 466id with 192 meg of ram. i got a 60GB hard rive about a month ago. every now and then windows xp will shut down all by itself, regardless of what i'm doing. it doesn't save the settings or anything it will just turn off and go back the the emachines screen and will be just like i restarted. i don't think it has a problem with the hard drive because i had XP installed on my previous HD and it did the same thing. i'd really like to know what is up. thanks
 
W

wezman2k

Guest
#3
i just tried it so i'll have to see. thank god for xp-erience form! so many smart nerds on here!!! ( no offense! )
 
W

wezman2k

Guest
#8
that didn't work. now it just gives a message about making sure i have all my bios updates and that some driver is causing this and needs to be disabled. but i dunno which driver it is
 
R

RobbieSan

Guest
#10
go into administrative tools and check the event log for reported errors.. hopefully it has recorded the event causing this problem...
 
W

wezman2k

Guest
#11
the message is too long to type out. and there are many different logs in the viewer. i have found that this shutdown is gauranteed to happen well updating the CS Net servers. i'm running 1.5.
 
W

wezman2k

Guest
#12
the message includes the driver "Stop: Netmotcm.sys" and some jibberish. the netmotcm.sys is the driver used for my cable modem and is updated, so i dunno why that would be causing the problem. should i try reinstalling the cable modem with the update driver and not from the disk?
 
J

joshuajme

Guest
#13
yep, could start with that. At least its not a hardware problem thats gona cost you tons to fix, just mess with it till it stops.
 
W

wezman2k

Guest
#14
it worked fine the first two times, but then of course it messed up again. maybe i should just use the old driver?
 
#16
Go here for uninstall/installation procedures. Go here to get your most up-to-date drivers.

A USB device AND on an Emachine, dude, i feel for you - USB alone has caused major heartache for a few folks. Make sure you have all of Windows update hotfixes installed... try to locate your most current bios version, and make sure your motherboard drivers are as up-to-date as they can be. I'm not going to get more involved then this because these damn prefab systems are a pain in the butt to locate stuff for. Emachine *me shudders*.
 

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