Windows Explorer crashing repeatedly

drulia20

OSNN Newbie
Joined
Feb 28, 2004
Messages
2
#1
Hey gang,

every time I open my documents and have thumbnails, it crashes explorer.. here is the error report:


<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="558080" CHECKSUM="0x7B6E5DDA" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9315E" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="250368" CHECKSUM="0x29850525" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4285C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:39" UPTO_LINK_DATE="08/29/2002 10:40:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="654336" CHECKSUM="0xC568C00F" BIN_FILE_VERSION="5.1.2600.1217" BIN_PRODUCT_VERSION="5.1.2600.1217" PRODUCT_VERSION="5.1.2600.1217" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1217 (xpsp2.030429-2131)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA5841" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1217" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1217" LINK_DATE="05/01/2003 23:56:10" UPTO_LINK_DATE="05/01/2003 23:56:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1172992" CHECKSUM="0x59FABDBE" BIN_FILE_VERSION="5.1.2600.1263" BIN_PRODUCT_VERSION="5.1.2600.1263" PRODUCT_VERSION="5.1.2600.1263" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1263 (xpsp2.030819-2129)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1248AC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1263" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1263" LINK_DATE="08/25/2003 18:53:42" UPTO_LINK_DATE="08/25/2003 18:53:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="569344" CHECKSUM="0x276CFFB1" BIN_FILE_VERSION="3.50.5016.0" BIN_PRODUCT_VERSION="3.50.5016.0" PRODUCT_VERSION="3.50.5016.0" FILE_DESCRIPTION="Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems" FILE_VERSION="3.50.5016.0" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-1999." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x999AF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.50.5016.0" UPTO_BIN_PRODUCT_VERSION="3.50.5016.0" LINK_DATE="08/29/2002 10:40:34" UPTO_LINK_DATE="08/29/2002 10:40:34" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8240640" CHECKSUM="0x1D64017A" BIN_FILE_VERSION="6.0.2800.1233" BIN_PRODUCT_VERSION="6.0.2800.1233" PRODUCT_VERSION="6.00.2800.1233" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2800.1233 (xpsp2.030604-1804)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7E4A55" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2800.1233" UPTO_BIN_PRODUCT_VERSION="6.0.2800.1233" LINK_DATE="06/11/2003 20:43:47" UPTO_LINK_DATE="06/11/2003 20:43:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="560128" CHECKSUM="0xA1CBF84" BIN_FILE_VERSION="5.1.2600.1255" BIN_PRODUCT_VERSION="5.1.2600.1255" PRODUCT_VERSION="5.1.2600.1255" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1255 (xpsp2.030804-1745)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8AFFF" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1255" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1255" LINK_DATE="09/25/2003 16:49:01" UPTO_LINK_DATE="09/25/2003 16:49:01" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="WININET.DLL" SIZE="588288" CHECKSUM="0xAA5A2F83" BIN_FILE_VERSION="6.0.2800.1400" BIN_PRODUCT_VERSION="6.0.2800.1400" PRODUCT_VERSION="6.00.2800.1400" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2800.1400" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9844A" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2800.1400" UPTO_BIN_PRODUCT_VERSION="6.0.2800.1400" LINK_DATE="01/22/2004 00:16:19" UPTO_LINK_DATE="01/22/2004 00:16:19" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="libavcodec.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="libavcodec.dll" SIZE="211760" CHECKSUM="0x8238248F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="04/19/2002 06:51:06" UPTO_LINK_DATE="04/19/2002 06:51:06" />
</EXE>
</DATABASE>
 
Joined
Jan 29, 2004
Messages
28
#2
It looks like your running XP w/ SP1 ?? Can you try reinstalling SP1 ? It might be a memory issue, whether it is system RAM or a video card, Id start looking there first.
 

Xie

- geek -
Joined
Sep 29, 2003
Messages
5,275
#3
Sounds like maybe explorer got corrupted somehow ... try doing "sfc /scannow" from the command line. It'll compare all your system files to see if any are damaged and if indeed explorer is corrupted fix it :)
 
Joined
Jan 29, 2004
Messages
28
#4
Oooh I'll have to keep that one myself, that sounds pretty handy, does it have correction capability, or is it simply a file checker ??
 

Xie

- geek -
Joined
Sep 29, 2003
Messages
5,275
#5
It'll go thru checking files and if it finds something it prompts for your XP cd. You can get the rest of the options by doing "sfc /help".
 

drulia20

OSNN Newbie
Joined
Feb 28, 2004
Messages
2
#6
I attempted both of those suggestions.

Unfortunately, neither of them work. I did manage to get my default options back to "list" rather than "thumbnails." At least now, I'll only crash if i view thumbnails on purpose :)

Any other ideas?
 

leedogg

Gojyone kawaiiiiiiii!
Joined
Mar 3, 2002
Messages
820
#7
My guess is you went and installed codecs galore and now you have a corrupted codec that crashes when explorer generates thumbnails. try disabling thumbnails. Just install codecs you need. try hotfix Q329692
 

Welshie

OSNN One Post Wonder
Joined
Jun 5, 2005
Messages
1
#8
I know this one's a bit old now, but I had this problem and it came top of Google, so I thought I'd post the solution I found.

The problem seemed to be caused by the ffdshow video codec I had installed.
All I did was change the preference for MJPEG decoding from "Libavcodec" to "Disabled" and this fixed the problem.

Hope this helps anyone else suffering this dilemma.
 

celticfan11

OSNN Senior Addict
Joined
Jan 20, 2003
Messages
744
#9
Welshie said:
I know this one's a bit old now, but I had this problem and it came top of Google, so I thought I'd post the solution I found.

The problem seemed to be caused by the ffdshow video codec I had installed.
All I did was change the preference for MJPEG decoding from "Libavcodec" to "Disabled" and this fixed the problem.

Hope this helps anyone else suffering this dilemma.

i had a similar problem but the codec came from the klite codec pack and it was the mp3 codec. I would open the folder and boom explorer crashed. Narrowing it down to 1 codec proved time consuming. But all better now.
 

Members online

Latest posts

Latest profile posts

Perris Calderon wrote on Electronic Punk's profile.
Hey ep!

All good with me, applying for microsoft mvp right now, should have done this a while ago.

Notifications don't work, I only found your response by comming back to hunt up some threads, if you want, give me your email address so we can keep in touch easier, mine is perriscalderon at gmail
Perris Calderon wrote on Electronic Punk's profile.
Ep, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS

Been running around Quora lately, luv it there https://tinyurl.com/ycpxl
Electronic Punk wrote on Perris Calderon's profile.
All good still mate?
Hello, is there anybody in there? Just nod if you can hear me ...

Forum statistics

Threads
62,027
Messages
673,527
Members
89,039
Latest member
HollBoll