Windows Explorer crashing repeatedly

drulia20

OSNN Newbie
Joined
28 Feb 2004
Messages
2
Hey gang,

every time I open my documents and have thumbnails, it crashes explorer.. here is the error report:


<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="558080" CHECKSUM="0x7B6E5DDA" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9315E" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="250368" CHECKSUM="0x29850525" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4285C" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:39" UPTO_LINK_DATE="08/29/2002 10:40:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="654336" CHECKSUM="0xC568C00F" BIN_FILE_VERSION="5.1.2600.1217" BIN_PRODUCT_VERSION="5.1.2600.1217" PRODUCT_VERSION="5.1.2600.1217" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1217 (xpsp2.030429-2131)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA5841" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1217" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1217" LINK_DATE="05/01/2003 23:56:10" UPTO_LINK_DATE="05/01/2003 23:56:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1172992" CHECKSUM="0x59FABDBE" BIN_FILE_VERSION="5.1.2600.1263" BIN_PRODUCT_VERSION="5.1.2600.1263" PRODUCT_VERSION="5.1.2600.1263" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1263 (xpsp2.030819-2129)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1248AC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1263" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1263" LINK_DATE="08/25/2003 18:53:42" UPTO_LINK_DATE="08/25/2003 18:53:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="569344" CHECKSUM="0x276CFFB1" BIN_FILE_VERSION="3.50.5016.0" BIN_PRODUCT_VERSION="3.50.5016.0" PRODUCT_VERSION="3.50.5016.0" FILE_DESCRIPTION="Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems" FILE_VERSION="3.50.5016.0" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-1999." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x999AF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.50.5016.0" UPTO_BIN_PRODUCT_VERSION="3.50.5016.0" LINK_DATE="08/29/2002 10:40:34" UPTO_LINK_DATE="08/29/2002 10:40:34" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8240640" CHECKSUM="0x1D64017A" BIN_FILE_VERSION="6.0.2800.1233" BIN_PRODUCT_VERSION="6.0.2800.1233" PRODUCT_VERSION="6.00.2800.1233" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2800.1233 (xpsp2.030604-1804)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7E4A55" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2800.1233" UPTO_BIN_PRODUCT_VERSION="6.0.2800.1233" LINK_DATE="06/11/2003 20:43:47" UPTO_LINK_DATE="06/11/2003 20:43:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="560128" CHECKSUM="0xA1CBF84" BIN_FILE_VERSION="5.1.2600.1255" BIN_PRODUCT_VERSION="5.1.2600.1255" PRODUCT_VERSION="5.1.2600.1255" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1255 (xpsp2.030804-1745)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8AFFF" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1255" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1255" LINK_DATE="09/25/2003 16:49:01" UPTO_LINK_DATE="09/25/2003 16:49:01" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="WININET.DLL" SIZE="588288" CHECKSUM="0xAA5A2F83" BIN_FILE_VERSION="6.0.2800.1400" BIN_PRODUCT_VERSION="6.0.2800.1400" PRODUCT_VERSION="6.00.2800.1400" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.00.2800.1400" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9844A" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2800.1400" UPTO_BIN_PRODUCT_VERSION="6.0.2800.1400" LINK_DATE="01/22/2004 00:16:19" UPTO_LINK_DATE="01/22/2004 00:16:19" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="libavcodec.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="libavcodec.dll" SIZE="211760" CHECKSUM="0x8238248F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x10000" LINK_DATE="04/19/2002 06:51:06" UPTO_LINK_DATE="04/19/2002 06:51:06" />
</EXE>
</DATABASE>
 
Joined
29 Jan 2004
Messages
28
It looks like your running XP w/ SP1 ?? Can you try reinstalling SP1 ? It might be a memory issue, whether it is system RAM or a video card, Id start looking there first.
 

Xie

- geek -
Joined
29 Sep 2003
Messages
5,274
Sounds like maybe explorer got corrupted somehow ... try doing "sfc /scannow" from the command line. It'll compare all your system files to see if any are damaged and if indeed explorer is corrupted fix it :)
 
Joined
29 Jan 2004
Messages
28
Oooh I'll have to keep that one myself, that sounds pretty handy, does it have correction capability, or is it simply a file checker ??
 

Xie

- geek -
Joined
29 Sep 2003
Messages
5,274
It'll go thru checking files and if it finds something it prompts for your XP cd. You can get the rest of the options by doing "sfc /help".
 

drulia20

OSNN Newbie
Joined
28 Feb 2004
Messages
2
I attempted both of those suggestions.

Unfortunately, neither of them work. I did manage to get my default options back to "list" rather than "thumbnails." At least now, I'll only crash if i view thumbnails on purpose :)

Any other ideas?
 

leedogg

Gojyone kawaiiiiiiii!
Joined
3 Mar 2002
Messages
820
My guess is you went and installed codecs galore and now you have a corrupted codec that crashes when explorer generates thumbnails. try disabling thumbnails. Just install codecs you need. try hotfix Q329692
 

Welshie

OSNN One Post Wonder
Joined
5 Jun 2005
Messages
1
I know this one's a bit old now, but I had this problem and it came top of Google, so I thought I'd post the solution I found.

The problem seemed to be caused by the ffdshow video codec I had installed.
All I did was change the preference for MJPEG decoding from "Libavcodec" to "Disabled" and this fixed the problem.

Hope this helps anyone else suffering this dilemma.
 

celticfan11

OSNN Senior Addict
Joined
20 Jan 2003
Messages
744
Welshie said:
I know this one's a bit old now, but I had this problem and it came top of Google, so I thought I'd post the solution I found.

The problem seemed to be caused by the ffdshow video codec I had installed.
All I did was change the preference for MJPEG decoding from "Libavcodec" to "Disabled" and this fixed the problem.

Hope this helps anyone else suffering this dilemma.


i had a similar problem but the codec came from the klite codec pack and it was the mp3 codec. I would open the folder and boom explorer crashed. Narrowing it down to 1 codec proved time consuming. But all better now.
 

Members online

No members online now.

Latest profile posts

Electronic Punk wrote on Sazar's profile.
Rest in peace my friend, been trying to find you and finally did in the worst way imaginable.
Terrahertz wrote on Electronic Punk's profile.
Yo fellas!
Electronic Punk wrote on Sazar's profile.
Where are you buddy?
Perris Calderon wrote on Electronic Punk's profile.
Hey EP! All good with me, applying for Microsoft MVP right now, should have done this a while ago.

Notifications don't work, I only found your response by coming back to hunt up some threads, if you want, give me your email address so we can keep in touch easier!
Perris Calderon wrote on Electronic Punk's profile.
EP, glad to see you come back and tidy up...did want to ask a one day favor, I want to enhance my resume , was hoping you could make me administrator for a day, if so, take me right off since I won't be here to do anything, and don't know the slightest about the board, but it would be nice putting "served administrator osnn", if can do, THANKS

Been running around Quora lately, luv it there!

Forum statistics

Threads
61,997
Messages
673,412
Members
5,590
Latest member
AntonioPR