Why call people who work at call centres are paid so much

delta4s

BLACK HAWK ALOFT
Joined
6 Apr 2002
Messages
340
Why people who work at call centres are paid so much

Got this in an email :D

>Call centre jobs: people wonder why they're paid so much.............for
>just being on the phone. Take a look:
>
>*
>
>Tech Support: "I need you to right-click on the Open Desktop."
>Customer "Ok."
>Tech Support: "Did you get a pop-up menu?"
>Customer: "No."
>Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
>Customer "No."
>Tech Support:: "Ok, sir. Can you tell me what you have done up until
this
>point?"
>Customer: "Sure, you told me to write 'click' and I wrote 'click'."
>
>*
>
>Customer: "I received the software update you sent, but I am still
getting
>the same error message."
>Tech Support:: "Did you install the update?"
>Customer: "No. Oh, am I supposed to install it to get it to work?"
>
>*
>
>Customer:: "I'm having trouble installing Microsoft Word."
>Tech Support:: "Tell me what you've done."
>Customer: "I typed 'A:SETUP'."
>Tech Support:: "Ma'am, remove the disk and tell me what it says."
>Customer:: "It says '[PC manufacturer] Restore and Recovery disk'."
>Tech Support:: "Insert the MS Word setup disk."
>Customer:: "What?"
>Tech Support: "Did you buy MS word?"
>Customer: "No..."
>
>*
>
>Customer:: "Do I need a computer to use your software?"
>Tech Support:: ?!%#$
>
>*
>
>Tech Support:: "Ok, in the bottom left hand side of the screen, can you
see
>the 'OK' button displayed?"
>Customer: "Wow. How can you see my screen from there?"
>
>*
>
>Tech Support:: "What type of computer do you have?"
>Customer:: "A white one."
>
>*
>
>Tech Support:: "Type 'A:' at the prompt."
>Customer:: "How do you spell that?"
>
>*
>
>Tech Support: "Is your computer on a separate telephone line?"
>Customer: "No." (clicks the button to log on to our service)
>Tech Support:: "Well then we can't-"
>Customer:: "It says 'no dial tone'."
>Tech Support: "That's because you're on the line with me right now. You
>need to-"
>Customer:: "No, that's not it. It does this all the time. I just have
to
>try a few times, and it will let me through."
>Tech Support:: "No, ma'am. It's not even trying to dial right now
because
>you're on the phone with me."
>Customer: "It must be busy. I'll try again later."
>
>*
>
>Tech Support: "What's on your screen right now?"
>Customer: "A stuffed animal that my boyfriend got me at the grocery
store."
>
>*
>
>Tech Support:: "What operating system are you running?"
>Customer: "Pentium."
>
>*
>
>Customer: "My computer's telling me I performed an illegal abortion."
>
>*
>
>Customer: "I have Microsoft Exploder."
>
>*
>
>Customer: "How do I print my voicemail?"
>
>*
>
>Customer: "You've got to fix my computer. I urgently need to print a
>document, but the computer won't boot properly."
>Tech Support: "What does it say?"
>Customer: "Something about an error and non-system disk."
>Tech Support: "Look at your machine. Is there a floppy inside?"
>Customer: "No, but there's a sticker saying there's an Intel inside."
>
>*
>
>Tech Support: "Just call us back if there's a problem. We're open 24
>hours."
>Customer: "Is that Eastern time?"
>
>*
>
>Tech Support:: "What does the screen say now?"
>Customer: "It says, 'Hit ENTER when ready'."
>Tech Support:: "Well?"
>Customer: "How do I know when it's ready?"
>
>
 

Geffy

OSNN Veteran Addict
Joined
18 Mar 2002
Messages
7,805
human stupidity its one of those things which is infinite in the galaxy
 

Sazar

Rest In Peace
Joined
12 Apr 2002
Messages
14,905
further proof we need to institute IQ tests before letting most people buy a computer...
 

NetRyder

Tech Junkie
Joined
19 Apr 2002
Messages
13,256
Hahah classic.
rofl.gif
 
P

PseudoKiller

Guest
I have lived through several of them... and worse.
 

X-Istence

*
Political Access
Joined
5 Dec 2001
Messages
6,498
Programmers are constantly fighting to make better idiot proof programs, and the universe is producing better idiots. So far the universe is winning :p
 

Admiral Michael

OSNN Veteran Addict
Joined
19 Feb 2003
Messages
3,123
X-Istence said:
Programmers are constantly fighting to make better idiot proof programs, and the universe is producing better idiots. So far the universe is winning :p

its funny cuz its true. :)
 

unknownsoul

OSNN Senior Addict
Joined
14 Jan 2004
Messages
604
Customer: I'm having a problem with my email.
Tech: What kind of problem?
Customer: I'm not sure, could you tell me what it is?


I've really had these type of people call me lately.



another popular one...


Customer: I have a wireless router, so why would the router need a wire to go to the white box(poe)?

Tech: (click)...
 

delta4s

BLACK HAWK ALOFT
Joined
6 Apr 2002
Messages
340
LOL :)
Here's another dumb question my friend got asked. He works in Dell Tech support

Tech Support: Click on My Computer
Customer: How the $@#% can I click on your computer

:D
 

unknownsoul

OSNN Senior Addict
Joined
14 Jan 2004
Messages
604
Ain't that the truth! Even for the area i'm in, we get paid pretty low.
 

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