W2K and Office-100% cpu

[wombat]

This is a bizarre problem. Running Office 2000 premium on a Win 2000 machine. Everything fine at shutdown. Start next day and open Word. CPU goes to 100%, Word never shows in Applications on Task Manager, Menus and tool bars are absent on Word window, although they may appear if you move your mouse over their usual locations.

Remove & reinstall Office.Same problems. Anything that is in office, including IE has same problems.

Remove Office, delete from registry, scour HD for any traces and remove them. Reinstall, apply SR-1, 1a, SP-3 Updates, all with the same results.

Followed all advice from the KnowledgeBase, starting with /a switch, deleting Recently used file list, etc. same result.

Any ideas other than Fdisk and start over?

 

[PseudoKiller]

did you run any anti-spyware or anti-virus ??

 

[Geffy]

are you running Norton Anti-Virus?

 

[wombat]

Sorry, the machine has McAfee Enterprise edition running on it, I also did a complete scan before I went through the rest of the troubleshooting and relinstall. Nothing was detected.

 

[PseudoKiller]

what about spyware or malware ??

 

[XpGuy1]

I had that same problem i believe on my other machine... I re installed win2k again and it went away. you can try that.

 

[wombat]

I reinstalled win2k and am still getting the problem. I am going to run Spysweeper and see what it come up with.

 

[wombat]

Thanks everyone for your quick assistance. I ran Spysweeper and told it to remove anything it found. The system is up and running and all appears right with the world.
It looks like I had a parasitic infection.

 

[PseudoKiller]

kewl.... glad to hear that.