- Joined
- 8 Apr 2003
- Messages
- 6,376
Thousands of Virgin Media customers have had their broadband disconnected following problems with a routine maintenance procedure. The problem hit customers nationwide on Monday night, with some customers re-connected within 10 minutes, while others had to wait several hours.
Virgin Media has said it is does not know how many of its 3.6 million broadband customers were hit overall.
A spokesman said Virgin was working to reconnect the remaining "few thousand".
The problem was caused when the routine maintenance caused Virgin's set-top boxes and modems to lose their "leased" IP address, the unique number that identifies them on the internet.
Source
http://news.bbc.co.uk/2/hi/technology/7149931.stm
i was one of them - luckly i was only offline for 15 mins
Virgin Media has said it is does not know how many of its 3.6 million broadband customers were hit overall.
A spokesman said Virgin was working to reconnect the remaining "few thousand".
The problem was caused when the routine maintenance caused Virgin's set-top boxes and modems to lose their "leased" IP address, the unique number that identifies them on the internet.
Source
http://news.bbc.co.uk/2/hi/technology/7149931.stm
i was one of them - luckly i was only offline for 15 mins