SPeedY_B said:Leave it for the night. As much as you don't want to, you're not going to get an instant response (People on the support end of things are just that after-all.. people, doing their job) and there's no real point worrying over it, because you know whatever happens a solution will come at the end of it.
also from their site:Technical support is available from our friendly Tech Support team 24 hours a day, 7 days a week. To obtain help from our Tech Support team, simply visit the HostWorkz Support Center, a website totally dedicated to helping our clients with their websites. The HostWorkz Support Center can be accessed at http://www.hostworkz-support.com.
HostWorkz only chooses the most reliable of datacenters to house our web servers. We understand there is no point in having a website if it is always down, which is why HostWorkz guarantees that our web servers are up and running a minimum of 99.5% of the time.