• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Tiger Direct And Cancelling Orders

FalseIdeasOfLove

Life In A Hospital
#1
Hey, I was wondering if anyone has ever gone through Tiger Direct before and had to cancel an order? Or any online store, for that matter. Tonight I borrowed my Dad's credit card (paypal echeck's take too long) and I ordered a Plextor CD-RW off of Tiger Direct. Before I figured the order went through (which I found out later that my paypal order had) I decided to just use TD's credit card order form and went through with that. Noticing my name on the bill rather than my dad's I decided to hit the back button (while on the order information page) I changed the name to my dad's and went from there. I checked my email a few minutes later and noticed 3 order processing emails from Tiger Direct. It turned out that the paypal order had gone through, the order with my name had gone through and then the final order with my dad's name had also gone through. In the end I ended up ordering 3 cd burners while only wanting one. I really hope that Tiger Direct can cancel my order.

I called their 1-800 number and it turns out they're closed until Monday, does anyone think shipments will be processed before then?

Anyone with any inciteful information would really relieve my current state of stress, I really don't want to have to pay for 3 cd burners!

Thanks!
 

technokid88

Part of a System
#2
You will prob get all 3, they usally ship out pretty fast, if you get them call them and request a return tag, usally a company will send you one.
 

FalseIdeasOfLove

Life In A Hospital
#3
The thing is, they aren't open until Monday, or so they say via the telephone. I would love to return 2 of them, if I do receive 3 but it says that there is not return available on this item.
 

kcnychief

█▄█ ▀█▄ █
Political User
#4
Moved Thread to Green Room

That's very strange that you placed an order on Wednesday, and they aren't open again until Monday.

Are you sure you have that right?

I would look in the e-mail they sent you, perhaps there is additional contact information, such as another phone number or an e-mail address you can use. Alternatively, sometimes if you "login" to the site that you purchased from, you can manage, and in this case, cancel your order(s).
 

kcnychief

█▄█ ▀█▄ █
Political User
#6
He'd be much better off RMA'ing the stuff if he can't cancel before they ship. If he puts them on eBay, he would have to pay eBay Listing and Final Value fees, plus PayPal fees.
 

FalseIdeasOfLove

Life In A Hospital
#8
kcnychief said:
Moved Thread to Green Room

That's very strange that you placed an order on Wednesday, and they aren't open again until Monday.

Are you sure you have that right?

I would look in the e-mail they sent you, perhaps there is additional contact information, such as another phone number or an e-mail address you can use. Alternatively, sometimes if you "login" to the site that you purchased from, you can manage, and in this case, cancel your order(s).
I was quite surprised that they weren't open until Monday as well. I will try calling tomorrow morning for sure.

The only thing I have to go off of is their phone operater, which in this case seems to be an automatic message when I press the corresponding numbers.

I have checked over the email as well as the site and 1-800-800-8300 is the only phone number listed. I will try sending an email, but I figure nothing will happen through that. I checked around my account as well as the order status pages and there is nothing to cancel an order.

I hope that the automated message is wrong and I can get a hold of them by tomorrow. Do you think that the order will go out before Monday however?
 
#12
technokid88 said:
888-771-9999 for the tigerdirect.ca
Same message as the 1-800. Closed until Monday. Once again, I really hope it isn't true and I still have time to cancel these orders. If I cancel through the credit card company what kind of trouble will I have to go through to do that?
 

lancer

There is no answer!
Political User
#16
no you will get all three, just explain the situation and they will give you an rma for the 2, they are good like that.

how much did you pay for them?
 
#17
Hey, the email that I sent was answered and two orders were cancelled. Boy, is that a load off my shoulders.

Lancer: I paid $63.00, then the shipping and tax. Ended up being $88. It's extremely hard to find Plextor around here though so to me it was well worth it.
 

Members online

No members online now.

Latest posts

Latest profile posts

Hello, is there anybody in there? Just nod if you can hear me ...
Xie
What a long strange trip it's been. =)

Forum statistics

Threads
61,961
Messages
673,239
Members
89,016
Latest member
ernestrojasn