System Restore gone Funny

  • Thread starter Geffy
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Geffy

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anybody else had this before, any ideas how to fix it. PC has been restarted a few times and message recurs.

PC running XP home, if that helps. SysRestore was turned off, to remove a worm virus.
 

Geffy

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K I will try to get the person to try this stuff
 

Geffy

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tried starting the System Restore Service, but it starts and then stops, cant seem to get it to stay running
 

Geffy

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dunno about the event viewer, I dont exactly have direct access to the machine, it all over the phone
 

Perris Calderon

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this is funny, the whole purpose of using service instead of the start up folder is that it keeps starting once it does shut down.

interesting
 

Geffy

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I will try that later, shes doing an essay at the mo
 

dai

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do a repair from the cd
boot from the cd
choose install
when the first repair option comes up ignore continue with install
when it finds the previous installation then choose repair
 

Geffy

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as I said I dont have direct access and I think trying to do a repair install is the last thing she wants to have to do
 

dai

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by doing the repair you don't lose any of your files,and people being instructed over the phone or internet that don't have much computer knowledge usually find it easier to follow.it was only a suggestion.
 

Un4gIvEn1

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Why not use the remote tools and get into her PC? That's why XP has them built in... Although I would never use them. I would use a 3rd party VNC before ever using the Remote Assistant.
 

Shamus MacNoob

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Originally posted by Un4gIvEn1
Why not use the remote tools and get into her PC? That's why XP has them built in... Although I would never use them. I would use a 3rd party VNC before ever using the Remote Assistant.

Why?


And the repair option above is a very good easy way to fix alot of stupid mis haps :)
 

Un4gIvEn1

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make sure that the RPC service is on as well... this is a dependancy.
 
K

kitct

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Geffy - When I have had a similiar prob (if I'm readin this right) the answer for me was to turn off sys restore, reboot, turn it back on, reboot, an then it worked again. :)

Edit: Oops, I see this has already been suggested.Never mind!:D
 

Geffy

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RPC is running fine, we cant use Remote Assistance as we are both behind University Proxy servers so it doesnt work.

I have asked her to send or post the Event Viewer information. I hope that will help find a solution
 

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