Hi all,I tried doing a search on a problem i have on offering remote assistance but i havent been successfull at all and I am new to all this stuff so please bear with me.
The problem im facing that I cant resolve is that I keep getting this message at the Offer Remote Assistance window when I try to connect after typing in the IP address of my client computer: "Access to the requested resource has been disabled by your administrator".
Here's what I've already done:
The problem im facing that I cant resolve is that I keep getting this message at the Offer Remote Assistance window when I try to connect after typing in the IP address of my client computer: "Access to the requested resource has been disabled by your administrator".
Here's what I've already done:
- I just installed server 2003 on the server computer and windows xp sp2 on the the client computer.
- I enabled offer remote assistant on both server and client computers in the MMC group policy snap in and added the correct domain\username in the helpers window.
- I also made sure that port 3389 was opened.
- I also made sure port 135 was opened as well.
- Both Server and client computers are part of the same domain.