startup deletions reappearing

[tomsxp1]

Hello, Everyone,, I have an HP pc with windows xp home edition, and everytime i start my pc i wait for everything to load, now loading in the taskbar is HP help Center and HP support icons, now i don't want them to load at startup, so i went to Msconf and then to starup programs tab and unchecked the boxs for these two items but when i restart my pc, they are there again and with a check mark in the boxs! How do i stop HP from putting these back? There must be a registry tweak for this, can anyone tell me how? Tom

 

[firehawk]

If you open your registry and go to HKLM\software\microsoft\windows\current version\run\ are they listed there? You can delete those entries if they are present. Same path under the HKCU key too.

 

[tomsxp1]

The only thing i see that comes near it is=HPSYSDRV.EXE Do you think that could be it?

 

[allan]

That sounds like a driver for your hp hardware. Look in your startup folder and see if it's in there. Also check:

HKCU\software\microsoft\windows\current version\run\

(same path as before except in HKCU)

 

[tomsxp1]

Allan, This is the only thing in the registry that i found,= c:\progra~1\hpinst~1\plugin\bin\pchbutton.exe I dont think that is for support but you never know i guess, what do you think? Also, can you refresh me on how to get to my start up folder?

 

[allan]

No, that's not it.

Click on Start, Programs, Startup

 

[tomsxp1]

HP is connected to a Backweb program and i cannot open the backweb file (it wont open) I know one or two times this so called Backweb screen came up and said i had to agree to use it or i would may not be able to use plug in feature! and the screen would not go away unless i agreed, so i did. I dont understand this HP with Backweb connection business? Did you ever hear of it? I saw an explaination of it on another forum but forgot to print out a copy.