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Sp1 & Nsw 2002

damnyank

I WILL NOT FORGET 911
#1
I am getting a Malicious Script Detected whenever I open Help & Support & do a search or close the Help and Support page -both is being caused by the helpctr.exe.

To the best of my knowledge it has only started happening after I installed SP1. I have script blocking enabled and am current in all NSW updates.

I think I am at the point of having to either uninstall and reinstall NSW 2002 or uninstall and reinstall SP1 - or heaven forbid both!

My question is which should I try first? I am leaning towards NSW.

Any ideas - I went to another forum and got help in that they could not duplicate it - but other than that - no one seemed to know too much about it.

Figured I check with the XP-erts here and see if perhaps NE1 knew any more!

I have been through the read, etc on the security hole and the deletion of files blah,blah,blah.

I have downloaded and run the XPdite mini utility and says that I have SP1 installed with a "safe replacement entry" - thus I am leery of doing the reinstall thing on SP1 - everything else appears to work okay!

Do I dare let the script run one time - even though NAV says it is malicious?? Should I be safe - since I have the "safe replacement entry"?

Thanx in advance for any sugegstions - other than reformat!:D
 

damnyank

I WILL NOT FORGET 911
#3
Thanks for the link - but I have already been there and mentioned in my previous post that I ran XPdite and got the "safe replacement entry".

NE1 else with some ideas?
 

damnyank

I WILL NOT FORGET 911
#5
Well, my Nav2002 found nothing on Saturday and House Call found nothing just now. So it appears, no virus!

I had everything shut down during SP1 d/l and install - including my Zone Alarm and NAV.

I am tempted to just go ahead and allow the script to run one time and see what happens - I guess I'll try that later this week after I have a chance to image/backup!;)
 
A

allan

Guest
#7
dy - I have script blocking enabled and installed SP 1 but have not run into this problem. But NSW 2003 has begun shipping, so.....
 
F

fedele

Guest
#8
you got me worried there .....I had the same thing after install XP SP-1.....are you on dialup or broadband? isn't helpctr.exe trying to connect to MS site? I even have an IP detected by my firewall for you if you can do something with it....
 

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