shut downs

[greg]

Hi
I am a new member and a complete novice. I am desperate for help. I recently installed xp and now my computer shuts itself down without warning when I am on the internet. Someone suggested I have a modem problem. I am using

Rockwell HCF 56 Data Fax PCI modem.

Please help before I go mental

Thanks
Greg

Hope I haven't broken any rules

 

[Ircsum]

If it only happens when you're online the modem must be the prime suspect. XP reboots when it hits a fatal error. You sure your modem drivers are XP compatible? You could try sticking in another modem to see if you fare any better, I guess...

Ircsum.