Run, Search, Help & Support dont work...

leedogg

Gojyone kawaiiiiiiii!
Joined
3 Mar 2002
Messages
820
In my XP Start menu, when I click on run, search or Help & Support nothing happens...

Any suggestions? I would really like to get my run back :(
 
Did you use a registry cleaner recently? If so there may be backups you can try to restore.
Also system restore may be an option if it is a problem that occured recently, did it?
Do Search or Help work from within Explorer, can you bring up the run dialogue by pressing Windows key + R or from taskmanager - file - new task?
 
well the windows + R key works =) help & support from explorer doesnt tho.

Do you think the System File Checker might fix this problem?
 
I don't know about the others but for help and support just check that the Help and Support service hasn't been turned off. Control Panel -> Admin Tools -> Services -> Help and Support.

If it's not that, well i think a system restore should fix it. Or a windows repair if it comes to that. There would be no harm in running the system file checker. :)
 
You can try sfc, but I doubt it will work. More likely something in the registry.

What's about a system restore?

Do F1 (Help) and Win+F (Search) work?
 
Originally posted by jumpy
I don't know about the others but for help and support just check that the Help and Support service hasn't been turned off. Control Panel -> Admin Tools -> Services -> Help and Support.

If it's not that, well i think a system restore should fix it. Or a windows repair if it comes to that. There would be no harm in running the system file checker. :)

Just FYI, H&S service always starts if its disabled, it then changes itself to Automatic. I wish I could fix that.
 
Originally posted by j79zlr
Just FYI, H&S service always starts if its disabled, it then changes itself to Automatic. I wish I could fix that.

Just tried it, what a pain in the a$$. What would be the point in microsoft doing this?
 
win f work and win r work, but help & support doesnt start from explorer...

i have a couple registry backups from jv16 maybe I'll load those
 
unfortunately it still doesnt work. Thanks for advice tho
 
no luck hipster.

well. I've got win+R and win+F so at least thats something....the one thing I did change was the default icons for run,search, & help...dont think that would affect it?..
 
HKEY_CLASSES_ROOT\CLSID.

"DefaultIcon" key


{1A9BA3A0-143A-11CF-8350-444553540000} - Favorites
{2559a1f0-21d7-11d4-bdaf-00c04f60b9f0} - Search
{2559a1f1-21d7-11d4-bdaf-00c04f60b9f0} - Help and Support
{2559a1f3-21d7-11d4-bdaf-00c04f60b9f0} - Run...
{7007ACC7-3202-11D1-AAD2-00805FC1270E} - Network Connections
{D20EA4E1-3957-11d2-A40B-0C5020524153} - Administrative Tools

put my new icon path in there

eg (c:\myicons\icon.ico,0)

changed it back to the original. didnt do anything.
 
Have you had a look over here?
[edit] Do a search for Help & Support windows xp. [/edit]
Apart from system retore & repair installation that's it from me. :D
 

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Also Hi EP and people. I found this place again while looking through a oooollllllldddd backup. I have filled over 10TB and was looking at my collection of antiques. Any bids on the 500Mhz Win 95 fix?
Any of the SP crew still out there?
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Impressed you have kept this alive this long EP! So many sites have come and gone. :(

Just did some crude math and I apparently joined almost 18yrs ago, how is that possible???
hello peeps... is been some time since i last came here.
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