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Remote Assistance

S

syphon00

Guest
#1
here's my setup
I have Win2000 Pro running active directory and a domain
The client machines are on XP
I have an administrator user account that's member of Domain Admin and Domain Controller
but when I tried to office Remote Assistance
I get an error that says

"Access to requested resource has been disabled by your administrator"

what's the problem?

thanks
 

JJB6486

Retired Mod
Political User
#3
The account also has to be a member of the local machine's Administrator group, as well as the Domain Admin group

JJB
 
X

xerox

Guest
#4
You need to allow Remote Access to your computer.
You find this setting in System Properties.

You also need to open/forward port 3389 if you use a NAT device (router) or firewall
on the server machine (the one you are connecting to).
 

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