P
PCandNetworking
Guest
Alright, I'm an Admin with 100 users, and 80% of them use the Office 97 package with Outlook 97.
I tested out the Remote Assistance feature on a Outlook 2000, and was happy with the results. I e-mailed everyone in my company to use Remote Assistance, and come to find out that it's not working with Outlook 97.
Is their a work around to get this to work??
I know my other options are:
#1 Use outlook Express
#2 Have them save it to a file and e-mail
#3 Use the windows messanger feature
#1 I will have to configure this on 80% of the computers..
#2 The users are not smart enough to be able to handle this
#3 I don't know what it will take to have this happen!
What other options do I have if any??
I tested out the Remote Assistance feature on a Outlook 2000, and was happy with the results. I e-mailed everyone in my company to use Remote Assistance, and come to find out that it's not working with Outlook 97.
Is their a work around to get this to work??I know my other options are:
#1 Use outlook Express
#2 Have them save it to a file and e-mail
#3 Use the windows messanger feature
#1 I will have to configure this on 80% of the computers..
#2 The users are not smart enough to be able to handle this
#3 I don't know what it will take to have this happen!
What other options do I have if any??
