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question with cd burn error

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#1
from a friend of mine,

"when you are trying to burn a CD with media player, and it says, "current pin connection is not using the IMemLnputPin transport"

shes fairly computer illiterate and it is not logistically possible for me to go trouble shoot her machine, so i pose the question to you dear friends.. if you've seen this one or have a definite fix on it, let me know.

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