Problem with word 2000

M

merle2503

Guest
Hi,
it's just a little problem but it annoys me!
Every time I finish word I get the message that there is a problem. I reported it to Microsoft for several times...nothing.
I de- installed word and re installed...nothing changed.
I tried to run it under win 98...nothing changed.
Is there any idea what can I do ?
Thanks for help!
Merle
 

Bytes Back

Ex Police Chief
Joined
20 Jun 2004
Messages
1,383
If the file "Normal.dot" is corrupt or write protected the word will not be able to save any changes in the layout of word you have made.

It saves this file every time you close word.

the easiest way to check this is to delete the file and word will make a new copy next time you run it.
 
M

merle2503

Guest
Hi,
I found the file (by "searching"), I deleted it, but I have the same problem. I did not have the problem with OS win 98 SE. I had it since I updated to windows XP.
Merle
 

Bytes Back

Ex Police Chief
Joined
20 Jun 2004
Messages
1,383
Yikes,

Well mines here...

C:\documents and settings\owner\apllication data\microsoft\templates
 
M

merle2503

Guest
Yes: every time I want to close word, I get a message: "Word for windows has found a problem and must be finished." Then they want me to send a message to microsoft. Unfortunately I cannot copy this message (I tried with copy and paste, but it doesn't work). I tried out all the compabilty modes, but it doesn't work with any of them.
Merle
 

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