printer troubles help

kev59

OSNN Senior Addict
Joined
Mar 13, 2004
Messages
293
help i need to print off my son's homework and my printer has just stopped working. It is displaying a communication error but it is connected and nothings changed.In control panel printers it is showing offline HELP
 

xsivforce

Prodigal Son
Joined
Feb 11, 2002
Messages
8,547
Right Click on the primter icon and untick "use printer offline" and see if that does it.
 

kev59

OSNN Senior Addict
Joined
Mar 13, 2004
Messages
293
No still comes up with communication error please check connection
 

xsivforce

Prodigal Son
Joined
Feb 11, 2002
Messages
8,547
Is the printer still set as the default printer? Is it connected via USB or other? If USB, have you tried unpluging it and plugging it back in? Just trying to cover the bases.
 

kev59

OSNN Senior Addict
Joined
Mar 13, 2004
Messages
293
yes it's set at default and i have tried unplugging the usb and turning the power on and off
 

kev59

OSNN Senior Addict
Joined
Mar 13, 2004
Messages
293
there is only one printer so it just has the tick in it
 

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