§Ð Clan Ad.ministrator
Hello, I bought a new Dell XPS 400, I have had problems with installing game discs from the start. Whenever I load them the 1st disc loads fine, when I put in the second disc the computer stops reponding and if you click on quit or cancel the compuer beeps and freezes, Nothing left to do but hold the power button in till it shuts off, then reboot. I first thought it was a problem with the game. I found that if I held down the left shift key while loading the subsequent discs that they would then load. But that doesn't work every time, plus I feel that I shouldn't have to do that with a new computer that costs $1,400.00, so I called the support line. I reached India, Very nice gentleman there talk to me for over an hour, Had me uninstall Norton Internet security, then try to load game. That seemed to work, as the game installed properly. He had me reinstall Norton.I.S. again, and the try to install another game. Guess what, Ya, It froze up on the second game disc again, First suggestion was to go into msconfig and and disable everthing in startup, install the game and then reinable the start up menu and reboot. Well that doesn't do it for me either. I was finally told that Dell would get back to me later to try to find a way around the problem. I never had any problems loading games on my old slow computer that I built myself. Has anyone else had these kind of problems with freeze-ups? If so were they fixed. Getting frustraited fast.