I am looking to see if anyone besides myself has a new problem with Norton Internet Security. I have a broadband connection and am online daily with my desktop machine. On Saturday, April 9th, I was on and said ok to the LiveUpdate prompt. The update advised that I reboot to get all of the changes to take effect.
I rebooted and then found that I could no longer access my wireless network. XP Pro asked me to enter my Network key, then would not connect to Comcast's mail server nor to any internet page. I was not even able to log into my router nor could I see the other PC's on my home network.
I work from home some Saturday evenings and need to use the company's VPN to access servers to get to the mainframes. As I was working that night I needed to get on the internet (it was either that or drive into work at 1AM :lick: ). I fired up the laptop and foolishly allowed LiveUpdate to run as the laptop had not been used in over a week. After the reboot, the laptop could not connect to the internet either.
On the desktop, I tried turning off Norton Personal Firewall (a component of Internet Security) and I was then able to access email (via Outlook Express) and the internet. I also tried this on the laptop and was successful.
Yesterday, I was using the laptop and found that it could once again access the internet with Norton Personal Firewall enabled. The desktop still won't work. I am currently running the desktop with the XP firewall enabled.
I tried contacting Symantec but they don't allow you to report problems online unless you're willing to give them a credit card (for a fee of $29.99). A real user-friendly company - NOT!
Is there a way to back off LiveUpdate fixes? If I reinstall, then all of the fixes, incuding the bad one, will be reinstalled.
I rebooted and then found that I could no longer access my wireless network. XP Pro asked me to enter my Network key, then would not connect to Comcast's mail server nor to any internet page. I was not even able to log into my router nor could I see the other PC's on my home network.
I work from home some Saturday evenings and need to use the company's VPN to access servers to get to the mainframes. As I was working that night I needed to get on the internet (it was either that or drive into work at 1AM :lick: ). I fired up the laptop and foolishly allowed LiveUpdate to run as the laptop had not been used in over a week. After the reboot, the laptop could not connect to the internet either.
On the desktop, I tried turning off Norton Personal Firewall (a component of Internet Security) and I was then able to access email (via Outlook Express) and the internet. I also tried this on the laptop and was successful.
Yesterday, I was using the laptop and found that it could once again access the internet with Norton Personal Firewall enabled. The desktop still won't work. I am currently running the desktop with the XP firewall enabled.
I tried contacting Symantec but they don't allow you to report problems online unless you're willing to give them a credit card (for a fee of $29.99). A real user-friendly company - NOT!
Is there a way to back off LiveUpdate fixes? If I reinstall, then all of the fixes, incuding the bad one, will be reinstalled.