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norton AV 2002 problem

  • Thread starter mafiafromrussia
  • Start date
M

mafiafromrussia

Guest
#1
when i try to install this thing it installs fine, but then when i try to run it, it's opening this" NAV info window" and when i get to step 3"tasks" and try to click next it gives me an error that some error occured on this page line so and so char that at url "res://d:progra~1\norton~1\cfgwiz.exe/cfgwizroadmap.htm" and it's asks if iwant to continue and it doesnt mater if i click yes or no it wont go any further. what's wrong with this thing?
 
S

sin21

Guest
#2
i get the same message

did you reinstall the app?

also when i try to update it i get an error message...
 
M

mafiafromrussia

Guest
#3
well i have tryed to reinstall it couple times. but it doesnt help. the only thing i can do is disable all autoprotect settings and run the scanner manually when i need to.
 
#4
did you reboot after installing?

I find that solves alot of problems even if the installer doesnt say you need to before running the program.
 
E

exo

Guest
#6
same problem

sup, i had the same problem with the SAME EXACT ERROR, i just restarted at every new step and let it just sit there a couple times on the " Configuring Norton Anti Virus Settings" and it finally took me to summary, and it worked
 
S

sin21

Guest
#7
set the task manger service to manual that should solve the problem just run services.msc
 

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