norton AV 2002 problem

[mafiafromrussia]

when i try to install this thing it installs fine, but then when i try to run it, it's opening this" NAV info window" and when i get to step 3"tasks" and try to click next it gives me an error that some error occured on this page line so and so char that at url "res://d😛rogra~1\norton~1\cfgwiz.exe/cfgwizroadmap.htm" and it's asks if iwant to continue and it doesnt mater if i click yes or no it wont go any further. what's wrong with this thing?

 

[sin21]

i get the same message

did you reinstall the app?

also when i try to update it i get an error message...

 

[mafiafromrussia]

well i have tryed to reinstall it couple times. but it doesnt help. the only thing i can do is disable all autoprotect settings and run the scanner manually when i need to.

 

[Outback2k1]

did you reboot after installing?

I find that solves alot of problems even if the installer doesnt say you need to before running the program.

 

[mafiafromrussia]

no restarting doesnt help. dont you think we'd figure to do that? 🙂

 

[exo]

same problem

sup, i had the same problem with the SAME EXACT ERROR, i just restarted at every new step and let it just sit there a couple times on the " Configuring Norton Anti Virus Settings" and it finally took me to summary, and it worked

 

[sin21]

set the task manger service to manual that should solve the problem just run services.msc