New Monitor, Bad Colors.

ditchhopper

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Joined
Aug 27, 2002
Messages
165
#1
Has anyone got a Samsung 21" syncmaster 1100p plus? It was kind of an impulse buy so I didnt do any research on it before the purchase but it looked good in the store. It has nice features and all but I cant seem to get any decent colors on it.

Whites are really yellow and blacks are hazy grey. I,ve played with various color profiles but just cant seem to find an acceptable setting. Also, it has no problem scaling the entire screen at 1024x768 or 1600x1200, but 1280x960 (my prefered res) wont stretch all the way horizontally even using the monitors adjustment settings. 1280x1024 fills the screen but I've never liked that resolution.

If anyone has some tips or tricks to try I'd really appreciate it. I bought this thing to make 3d work a little easier but if it cant scale full screen at 1280x960 or put out some better colors I'd just be better off going back to my old 19" dell.

Dont know if it matters or not but its currently running at a refresh rate of 85 Hertz on a Radeon 9800 pro and winxp.
 

toretto

Mentally Absent
Joined
Feb 8, 2004
Messages
226
#2
did you make sure that you installed the correct drivers for the new monitor? it sounds to me as if it is running under the dell ones.
 

ditchhopper

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Joined
Aug 27, 2002
Messages
165
#3
Yea, shouldve mentioned that. I did install the drivers and the natural colors program that came with it but it didnt seem to improve a thing. Photoshop wouldnt run the color profile that the software installed so I disabled it. Never needed any dell drivers as the old monitor always looked good with just the standard windows drivers.
 

SPeedY_B

I may actually be insane.
Joined
Mar 31, 2002
Messages
15,800
#4
changing the refresh rate usually helps when the display is at incorrect proportions. Is 85Hz the highest that it will work in that resolution?
 

ditchhopper

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Joined
Aug 27, 2002
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165
#5
Without drivers it has a max rate of 85 hertz. With drivers it can go up to 100 hertz at 1280x960 but the higher I set it the smaller the actual screen size is? The closest it comes to full screen is when its set at 75 hertz and it shrinks in size as I set the refresh rate higher.

I have reinstalled the drivers that it came with and am playing around with it but no big improvements yet. I have a secondary 15" lcd monitor running at 1024x768 that I've tried disabling to see if that helped but its still the same.
 

SPeedY_B

I may actually be insane.
Joined
Mar 31, 2002
Messages
15,800
#8
ditchhopper said:
Without drivers it has a max rate of 85 hertz. With drivers it can go up to 100 hertz at 1280x960 but the higher I set it the smaller the actual screen size is? The closest it comes to full screen is when its set at 75 hertz and it shrinks in size as I set the refresh rate higher.

I have reinstalled the drivers that it came with and am playing around with it but no big improvements yet. I have a secondary 15" lcd monitor running at 1024x768 that I've tried disabling to see if that helped but its still the same.
Sounds quite strange. My old 17" CRT used to default to 72Hz at 1280x960 which appeared like a sort of rectangle (huge gaps at the top and bottom) however changing it to the recommended 85HZ filled the screen out nicely after some minor fiddling with the size controls :)
 

LeeJend

OSNN Veteran Addict
Joined
Jan 25, 2003
Messages
5,291
#9
Break, halt, stop!!!!!!!!

Samsung makes great monitors that are plug and play. If you are having these kinds of problems something is very wrong.

1) Go to the samnsung menu (front panel buttons) and select restore dfaults. DO the same thing with your video card properties.

2) Go to device manager and select the display (monitor not vid card) and uninstall it it. It will reinstall after reboot with the right drivers.

3). Are you sure the monitor and video card are rated to do 85 hz at 1280? That's getting kinda high which would explain why it is narrow. Just because an option shows up in windows does not mean you teh hardware can actually run it.

If after all this the display looks crappy take the monitor back and have them plug it into one of their comps at the store and see if it looks bad. If it does swap it for another monitor.

I'm loving my samsung and so is everyone else I'ev talked to. But even the best make a lemon once in a while.
 

ditchhopper

OSNN Addict
Joined
Aug 27, 2002
Messages
165
#11
Well thanks for the help everyone. Spent all day yesterday messing with it and couldnt get anything resolved.

Took it back to the store, they didnt have a replacement, they refused to give me a refund, they didnt even offer to plug it in and have a look themselves. I was forced to use my "angry voice".

Words were exchanged, threats were made, the refund was granted. :)

Too bad too, cause this monitor had excellent specs and I would have loved to have worked with it. :( I'm more than willing to check out the same make and model somewhere else just to be sure but if anyone has any good recommendations from a different companies 21" monitor I'd be very happy to hear them. Thanks again.
 

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