That is a matter of opinion...I've had to toruble shoot plenty of macs where the problems were as bad as any PC, not to mention when your getting into OSX your not troubleshooting a mac per se since a mac is just the name of the computer your basically just troubleshooting a standard linux system
And the main reason why macs are easy to troubleshoot at times is standard hardware...there aren't NEARLY as many different pieces of hardware in a mac as in a PC, just look at the video board, with mac's there are only a couple of boards usually used, whereas you'll find twice as many in pc.
although the funnest thing to do is watch a OS X mac have a Kernel panic...sometimes it can do the funniest stuff to the display and look all matrixy as it's happening hehe
I'm not one of those PC is better then mac people, don't get me wrong, I work on networks, I deal with Windows and Unix operating systems and I also do troubleshooting for some of our employees laptops and such (and most of our employees seem to like mac laptops hehe 🙂