- Joined
- 5 Apr 2002
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- 13,314
Good day. I am running Microsoft Office 2003 in my environment and I am having a font substitution problem. Allow me to explain.
Workstation 1: Running Word 2003 on XP. Font substitution works correctly (see attached image)
Workstation 2: Running Word 2003 on 2000. Font substitution works correctly (similar dialog window as attached image)
Workstation 3: Running Word 2003 on 2000. Font substitution does NOT work correctly
As you can see from the attached image the font is "SimSun" which is not present on any of the workstations. However, on Workstation 1 and Workstation 2, Word 2003 makes the change to a similar font and shows the character as a star. On Workstation 3 this is not the case.
Firstly, is there a way to tell which font is being substituted so I can see if Workstation 3 has that font?
Secondly, if there is not a way, how would you suggest I resolve this issue without downloading the font SimSun?
Thank you.
Workstation 1: Running Word 2003 on XP. Font substitution works correctly (see attached image)
Workstation 2: Running Word 2003 on 2000. Font substitution works correctly (similar dialog window as attached image)
Workstation 3: Running Word 2003 on 2000. Font substitution does NOT work correctly
As you can see from the attached image the font is "SimSun" which is not present on any of the workstations. However, on Workstation 1 and Workstation 2, Word 2003 makes the change to a similar font and shows the character as a star. On Workstation 3 this is not the case.
Firstly, is there a way to tell which font is being substituted so I can see if Workstation 3 has that font?
Secondly, if there is not a way, how would you suggest I resolve this issue without downloading the font SimSun?
Thank you.
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